com.glide.cs.nextwave_conversation_idle_timeout The com.glide.cs.nextwave_conversation_idle_timeout property sets the duration, in seconds, for which a conversation can remain idle before it times out. Admins should review this setting to ensure it aligns with their organization's responsiveness and user engagement goals.
604800The answers below summarize the purpose, scope, default effect, and review scenarios for this property.
| What does it do? | This property defines the idle timeout period for conversations, defaulting to 604800 seconds, which is one week. |
|---|---|
| What area does it affect? | Conversation Management |
| What does the default mean? | The default value is "604800", which sets the baseline numeric behavior for this property. |
| When should you review it? | Review this property when adjusting conversation engagement strategies or user experience policies. |
Raw metadata from the property record.
| Property name | com.glide.cs.nextwave_conversation_idle_timeout |
|---|---|
| Sys ID | 6b845b78ff0332105cfcffffffffff77 |
| Type | integer |
| Application | Global |
| Default value | 604800 |
| Description | |
| Updated | 2026-02-11 19:53:51 |
Official references and nearby text excerpts where this property appears.
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