Property reference

com.glide.cs.nlu_enable_emoji_panel

The com.glide.cs.nlu_enable_emoji_panel property enables the emoji panel for the webclient legacy chat interface. Admins should ensure this feature is active to enhance user interaction and engagement during chat sessions.

Default
true
Type
boolean
Application
Global

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? This property controls the availability of the emoji panel in the webclient legacy chat, allowing users to insert emojis into their messages.
What area does it affect? Webclient legacy chat
What does the default mean? The default value is "true", which means this behavior is enabled by default.
When should you review it? Review this property when assessing user engagement features or troubleshooting chat interface issues.

Out of the box property record

Raw metadata from the property record.

Property name com.glide.cs.nlu_enable_emoji_panel
Sys ID ae468a7dff66f61011adffffffffff84
Type boolean
Application Global
Default value true
Description Enable emoji panel for webclient legacy chat (NLU) page
Updated 2026-01-20 11:55:58

Sources

Official references and nearby text excerpts where this property appears.

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