Property reference

`com.glide.cs.portal_url_mapping.csp.kb_knowledge`

The com.glide.cs.portal_url_mapping.csp.kb_knowledge property defines the URL mapping for accessing knowledge base articles in the CSP. Admins should review this setting to ensure that users can correctly navigate to knowledge articles without encountering broken links.

Default: /csp?id=kb_article&sys_id={{data.sys_id}} Type: string Application: Global

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do?	This property configures the URL structure for knowledge base articles accessed through the CSP, impacting how users find and view content.
What area does it affect?	Knowledge Base Access
What does the default mean?	The default value is "/csp?id=kb_article&sys_id={{data.sys_id}}", which is the baseline setting used unless it is changed.
When should you review it?	Review this property when updating knowledge base content or changing portal configurations.

Out of the box property record

Raw metadata from the property record.

Property name	`com.glide.cs.portal_url_mapping.csp.kb_knowledge`
Sys ID	`7d56dcb73b2123009cbbcea234efc4d3`
Type	string
Application	Global
Default value	`/csp?id=kb_article&sys_id={{data.sys_id}}`
Description	CSP Knowledge Base URL Mapping
Updated	2018-11-09 17:27:17

Sources

Official references and nearby text excerpts where this property appears.