Property reference

`com.glide.cs.proactive_trigger.create_llm_actions_after_topic_migration`

This property determines whether actions for Proactive Triggers are automatically created after LLM topics are published during the migration workflow. Admins should review this setting to control the automation of actions linked to newly migrated topics.

Default: Not stated
Type: Not stated
Application: Not stated

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do?	It enables or disables the automatic creation of actions for Proactive Triggers following the publication of LLM topics during the NLU to LLM topic migration process.
What area does it affect?	Proactive Triggers configuration
What does the default mean?	No default value is stated in the ServiceNow documentation.
When should you review it?	Review this property when managing the migration of NLU topics to LLM topics.

Property record

Facts stated in the ServiceNow documentation. No out of the box record has been read from an instance yet.

Property name	`com.glide.cs.proactive_trigger.create_llm_actions_after_topic_migration`
Type	Not stated
Application	Not stated
Default value	Not stated
Description	Not stated

Sources

Official references and nearby text excerpts where this property appears.

Brazil docs View supporting context

Context preview Snippet 1

... this feature. If you'd prefer to manually migrate your actions for Virtual Agent notifications and Proactive Triggers rather than them automatically migrating after the Publish step, set the com.glide.cs.notification.create_llm_actions_after_topic_migration and com.glide.cs.proactive_trigger.create_llm_actions_after_topic_migration system properties to false in All > System Properties > All Properties. Example of the Review connections step with the Topic blocks and Notifications tabs Note: If no topic blocks, ...

Brazil docs View supporting context

Context preview Snippet 2

... Triggers are created after LLM topics are published during the NLU to LLM topic migration workflow. • Type: true | false • Default: true • Location: System Property [sys_properties] table com.glide.cs.proactive_trigger.create_llm_actions_after_topic_migration © 2026 ServiceNow, Inc. All rights reserved. ServiceNow, the ServiceNow logo, Now, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc., in the United States and/or other ...

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