Key questions about this property
The answers below summarize the purpose, scope, default effect, and review scenarios for this property.
| What does it do? |
This property sets the Notify number for SMS and conference calls, which is essential for effective incident communication management. |
| What area does it affect? |
Incident Communications Management |
| What does the default mean? |
No default value is documented in this property record. |
| When should you review it? |
Review this property when configuring incident communication plans or setting up conference call workflows. |
Out of the box property record
Raw metadata from the property record.
| Property name |
com.snc.iam.notify_number |
| Sys ID |
bbd82b83bf010200216a85ce2c0739e6 |
| Type |
string |
| Application |
Global |
| Default value |
Not set |
| Description |
The Notify number to use for sending SMS-s and starting conference calls for Incident Communications Management. Note that for making conference calls, this number needs to have a group configured with conference call workflows. |
| Updated |
2019-06-06 10:53:02 |
Sources
Official references and nearby text excerpts where this property appears.
Context preview
Snippet 1
... make calls from major incident record. 1. Navigate to Notify > Administration > Notify Properties. 2. Check the option Enable Notify integration for Incident Communications Management. Entering phone number in 'com.snc.iam.notify_number' property is equivalent to setting this to true (com.snc.iam.enable_notify). © 2026 ServiceNow, Inc. All rights reserved. ServiceNow, the ServiceNow logo, Now, and other ServiceNow marks are trademarks and/or registered trademarks ...
Context preview
Snippet 2
... discuss on the resolution of the incident and the communication task. Before you begin Role required: sn_comm_management.comm_plan_manager or sn_comm_management.comm_plan_admin Activate the Notify plugin (com.snc.notify), configure the Twilio account, configure the com.snc.iam.notify_number property and create a default provider selector. You can also create a provider selector on the Incident Communication Task table [incident_alert_task]. The provider selector specifies the Notify group containing the ...
Context preview
Snippet 3
... for Task table and extensions Option to enable Notify integration for Task table and extensions. Select the check box. Enable Notify integration for Incident Communications Management. Entering phone number in 'com.snc.iam.notify_number' property is equivalent to setting this to true. Option to use Notify Webex Connector for incident and major incident-related records. Select the check box. 3. Select Save. Using Notify Use ...
More in com.snc
Other properties in the same namespace.
com.snc.iam.log_level
This property configures the logging level, allowing options such as debug, info, or error to control the deta
com.snc.iam.max_contact_limit_email
This property defines the upper limit of email recipients allowed in one email sending operation, impacting bu
com.snc.iam.max_contact_limit_sms
This property defines the upper limit for the number of SMS messages that can be dispatched simultaneously, im
com.snc.iam.new_state_flow
This boolean property determines whether the new state flow is activated for identity and access management.
com.snc.iam.reset_timer_on_snooze
This property configures the behavior of the timer for overdue Incident Communication Tasks when snoozed, affe
com.snc.idea.universal_request.copy_fields
This property defines the fields, such as short_description and description, that are copied from one request
com.snc.inactivity.monitor.use.schedule
This property enables or disables the scheduled operation of the inactivity monitor, impacting session managem
com.snc.incident.autoclose.basedon.resolved_at
It determines whether incidents are automatically closed using the resolution date or the updated date, affect
All 488 properties in com.snc →