Property reference

com.snc.iam.notify_number

The com.snc.iam.notify_number property specifies the Notify number used for sending SMS messages and initiating conference calls within Incident Communications Management. Admins should configure this number to ensure proper communication workflows, especially for conference calls that require a group setup.

Default
Not set
Type
string
Application
Global

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? This property sets the Notify number for SMS and conference calls, which is essential for effective incident communication management.
What area does it affect? Incident Communications Management
What does the default mean? No default value is documented in this property record.
When should you review it? Review this property when configuring incident communication plans or setting up conference call workflows.

Out of the box property record

Raw metadata from the property record.

Property name com.snc.iam.notify_number
Sys ID bbd82b83bf010200216a85ce2c0739e6
Type string
Application Global
Default value Not set
Description The Notify number to use for sending SMS-s and starting conference calls for Incident Communications Management. Note that for making conference calls, this number needs to have a group configured with conference call workflows.
Updated 2019-06-06 10:53:02

Sources

Official references and nearby text excerpts where this property appears.

Context preview Snippet 1
... make calls from major incident record. 1. Navigate to Notify > Administration > Notify Properties. 2. Check the option Enable Notify integration for Incident Communications Management. Entering phone number in 'com.snc.iam.notify_number' property is equivalent to setting this to true (com.snc.iam.enable_notify). © 2026 ServiceNow, Inc. All rights reserved. ServiceNow, the ServiceNow logo, Now, and other ServiceNow marks are trademarks and/or registered trademarks ...
Context preview Snippet 2
... discuss on the resolution of the incident and the communication task. Before you begin Role required: sn_comm_management.comm_plan_manager or sn_comm_management.comm_plan_admin Activate the Notify plugin (com.snc.notify), configure the Twilio account, configure the com.snc.iam.notify_number property and create a default provider selector. You can also create a provider selector on the Incident Communication Task table [incident_alert_task]. The provider selector specifies the Notify group containing the ...
Context preview Snippet 3
... for Task table and extensions Option to enable Notify integration for Task table and extensions. Select the check box. Enable Notify integration for Incident Communications Management. Entering phone number in 'com.snc.iam.notify_number' property is equivalent to setting this to true. Option to use Notify Webex Connector for incident and major incident-related records. Select the check box. 3. Select Save. Using Notify Use ...

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