SN System Properties Reference
Namespace

com.snc

451 ServiceNow system properties in this namespace, with what each one does.

com.snc.actsub.activities.api.fetch.limit This property defines the maximum number of activities that can be fetched in a single API call, helping to manage data load and response times.
com.snc.actsub.activity.enable_fanout_config This property determines whether activity fanouts are triggered for configured activity types, influencing the flow of activity processing.
com.snc.actsub.activity.rate.count.limit This property defines the cap on activity creation within a designated time period, helping to manage system load and performance.
com.snc.actsub.activity.rate.time.limit This property defines the maximum duration in seconds that activities can be created before the system prevents further activity creation.
com.snc.actsub.activity.stream.cache.enable It activates caching for the ActivityFeed, enhancing data retrieval speed while requiring cache clearance to prevent stale data.
com.snc.actsub.activity.stream.inactive.disabled This boolean property controls whether activity fanouts are sent for user streams that are inactive, helping to reduce unnecessary processing.
com.snc.actsub.activity.stream.inactive.duration This property specifies the number of days of inactivity after which activity fanouts for user streams are disabled, helping to optimize system resources.
com.snc.actsub.activity.stream.inactive.streams It specifies a list of stream names that are considered inactive after a period of inactivity, impacting how the system handles these streams.
com.snc.actsub.activity.stream.user.limit This property defines the integer limit for the number of user activities retained in activity streams, ensuring that only the most recent activities are visible.
com.snc.actsub.core.disable_plugin This property, when set to true, prevents the creation of activities and their associated fanout tasks, impacting task management workflows.
com.snc.agent_workspace.global_search.typeahead.exact_match_request_criterion_regex It configures the regex used to identify search terms for exact match queries in the agent workspace.
com.snc.ai_search_assist.min_length This property defines the minimum character count necessary for a search to be triggered in configured fields, impacting search efficiency.
com.snc.ai_search_assist.wait_time This property sets the wait time in milliseconds for triggering a search in a configured field, impacting how quickly search results are displayed.
com.snc.allowed_tasks_for_cost_plan_on_expense_line It serves as a reference qualifier for the cost plans field on the fm_expense_line table, limiting the options based on specified task types.
com.snc.app_templates.allow_unsupported_records This property enables or disables the saving of application templates that contain unsupported records.
com.snc.app_templates.enable_role_based_authoring It controls access permissions for editing, creating, or deleting records in specific tables based on user roles.
com.snc.app_templates.legacy_script_tables It specifies which tables in the ServiceNow instance include a String-type 'script' field, influencing how scripts interact with these tables.
com.snc.apps.publish.maxrows This property limits the number of records included from each table in an application during the publishing process.
com.snc.assessment.collect.stats This property contains a comma-separated list of eligible Assessment Metric Type Sys IDs for collecting recent statistics.
com.snc.assessment.decision_matrix_filter_max_entries This property defines the upper limit of items shown in a decision matrix field filter, impacting user interface performance and usability.
com.snc.assessment.notify_assessment_workflow_customized It checks for customizations in the 'Notify assessment user' workflow, affecting how notifications are sent during assessments.
com.snc.assessment.signature_authentication This property enforces user authentication for signature actions, preventing unauthorized signatures.
com.snc.availability.v2 This property enables or disables the use of the Availability V2 engine for calculating system availability, impacting how performance metrics are generated.
com.snc.awa.cache.enabled This property controls whether the Advanced Work Assignment feature utilizes caching to enhance performance and reduce data retrieval times.
com.snc.change_management.cab.log This property sets the logging level, with a default of 'Info', for the Change Management CAB Workbench, impacting the visibility of log messages.
com.snc.change_management.change_model.default_read_roles This property specifies which user roles are granted read access to change model records, impacting visibility and security within change management processes.
com.snc.change_management.change_model.manage_workflow It activates workflow management for ChangeRequest API, allowing the system to execute the 'deleteDefaultWorkflowContext' method during certain state and type transitions.
com.snc.change_management.change_model.type_compatibility This property activates Change Type Compatibility for Change Models, allowing changes to utilize both type-based workflows and Change Models if the necessary plugin is installed.
com.snc.change_management.change_request.enforce_user_on_group_change It ensures that changes to the Assignment Group are only allowed if the assignee is included in the new group, preventing unauthorized changes.
com.snc.change_management.change_task.enforce_user_on_group_change When enabled, it ensures that changes to the Assignment Group are only allowed if the assignee is included in the new group, preventing potential misassignments.
com.snc.change_management.core.log This property configures the logging level for change management, allowing for adjustments between different severity levels such as 'info' and 'warn'.
com.snc.change_management.enforce_data_requirements It mandates that all updates to the Change Request table comply with defined data requirements, applying restrictions through multiple update channels.
com.snc.change_management.policy.approval.log This property configures the logging level for events related to Change Approval Policies, affecting how much detail is recorded in the logs.
com.snc.change_management.risk_conditions.match_all This property configures whether to evaluate all risk conditions or just the first match, impacting how risks are prioritized in change management.
com.snc.change_management.velocity.process_opt_project It defines the specific Sys ID for the Process Optimization record that appears on the Change Velocity dashboard.
com.snc.change_request.associate_by_ci_class_type_extension This property enables or disables the association of change requests with configuration items according to their class type extensions, impacting how changes are tracked and managed.
com.snc.change_request.attach.enable_copy This property enables the automatic copying of attachments from the original change request to any related change requests.
com.snc.change_request.auto.discovery This property determines how Discovery is initiated for Affected CIs, allowing options for automatic, manual, or no triggering.
com.snc.change_request.copy.attributes This property defines a list of attributes that are automatically copied from the originating change request to new change records.
com.snc.change_request.copy.related_lists This property specifies a comma-separated list of related lists that will be included when a change request is copied, impacting data continuity.
com.snc.change_request.copy.rl.change_task.attributes It specifies a comma-separated list of attributes that will be copied from the Change Task related list when a change request is created.
com.snc.change_request.copy.rl.task_ci.attributes It defines a comma-separated list of attributes from affected CIs that are copied when a change request is created.
com.snc.change_request.copy.rl.task_cmdb_ci_business_app.attributes It defines a list of attributes that are copied from the Business Applications related list when a change request is processed.
com.snc.change_request.copy.rl.task_cmdb_ci_service.attributes It defines a list of attributes to be copied from the task_cmdb_ci_service related list during the creation of a change request.
com.snc.change_request.copy.rl.task_service_offering.attributes It defines a list of attributes from the task_service_offering related list that are copied from the originating change request.
com.snc.change_request.disco.auto.state This property configures which Change Request states will initiate automatic Discovery processes, facilitating the management of configuration items associated with change requests.
com.snc.change_request.disco.manual.state This property defines a comma-separated list of Change Request states where Discovery can be manually initiated, impacting how changes are managed.
com.snc.change_request.enable_copy This property allows users to copy existing change requests, facilitating easier management of similar changes.
com.snc.change_request.event.state_updated.enabled It controls the generation of an event that triggers when a Change request's state is updated, facilitating better monitoring and automation.
com.snc.change_request.event.state_updated.states It specifies which Change request state values will generate the 'sn_change.state.updated' event when changed, allowing for targeted event handling.
com.snc.change_request.next_create_page This property activates the next experience interface for change request creation when Polaris is enabled, improving user interaction.
com.snc.change_request.populate_business_application This property determines whether the Business Application related list is populated for change requests, impacting how applications are linked to changes.
com.snc.change_request.populate_service_offering This property determines whether the service offering related list is automatically populated based on the Impacted Services and CIs associated with a change request.
com.snc.change_request.refresh_impacted.event This property controls whether the impacted CIs/Services related list is refreshed automatically in the background, notifying users upon completion.
com.snc.change_request.refresh_impacted.include_affected_cis It enables the generation of the impacted CIs/Services related list based on the affected CIs listed in change requests, provided that Business Services have been converted to Application Services.
com.snc.change_request.refresh_impacted_services.message.show It controls whether a message is shown to users when the refresh impacted services process starts.
com.snc.change_request.rl.change_task.attach.enable_copy This boolean property determines whether attachments from the original change task are copied to associated tasks.
com.snc.change_request.standard_change.abort_insert_inactive_template It blocks the creation of Change Requests that reference inactive Standard Change Templates, enforcing the use of active templates.
com.snc.change_request.standard_change.link_task.valid_fields It specifies which reference fields in task records are valid for linking to change requests, enhancing traceability and management of changes.
com.snc.change_request.standard_change.use_user_criteria It configures whether User Criteria is applied to Standard Change Templates when accessed via the REST API, impacting user access to change creation.
com.snc.cluster.vncc.auto_set_node_type_by_role_participation This property enables or disables automatic node type assignment in a cluster based on the roles that nodes participate in.
com.snc.cluster.vncc.enabled This property determines whether VNC clustering is active, impacting how instances communicate and share resources in a clustered environment.
com.snc.cluster.vncc.role_participation.enable This property determines whether role participation is enabled for the VNCC cluster, impacting how roles are managed across nodes.
com.snc.conference_call_reminder_wait_time This property configures the delay before a conference call reminder notification is dispatched, with a default setting of 60 seconds.
com.snc.contextual_search.cxs_new_window.force_relative_link It enforces relative linking in the cxs_new_window interface, impacting how URLs are generated and displayed.
com.snc.contextual_search.min_length This property defines the minimum character length for search triggers in configured fields, impacting how search functionality responds to user input.
com.snc.contextual_search.result.default.limit It defines the maximum limit of search results that can be displayed, influencing how users interact with search functionalities.
com.snc.contextual_search.result.threshold This property defines the threshold for logging warnings when the number of search results exceeds a specified integer value.
com.snc.contextual_search.va_topic.top_result_experience This property configures whether the contextual search topic block displays a Top Result experience or a standard experience, impacting user interaction with search results.
com.snc.contextual_search.wait_time This property defines the wait time in milliseconds for a configured field before executing a search query, impacting search responsiveness.
com.snc.contextual_search.widget.form.default_field This property determines the default name for the search field generated in new Form configurations.
com.snc.contextual_search.widget.form.expand_on_search_field_update It configures the search results widget to automatically expand upon updates to the search field within forms, improving accessibility to search results.
com.snc.contextual_search.widget.form.open_collapsed_existing_records It configures the search results widget to be collapsed by default when accessing existing records in forms, enhancing user experience.
com.snc.contextual_search.widget.form.open_collapsed_new_records This boolean property determines whether the search results widget is collapsed by default when creating new records in forms.
com.snc.contextual_search.widget.form.show_meta_data This property determines whether metadata is shown in form contextual search results, impacting user visibility of important information.
com.snc.conversation_builder_full_header_card_support_enabled When enabled, this property activates the display of header cards for specific node types in the Conversation Builder, improving the visual layout of conversations.
com.snc.conversation_builder_help_text_enabled This property controls the visibility of help text fields for input nodes in the Virtual Agent Designer, impacting user experience during design.
com.snc.core_automation.ccbuilder.creation_roles This property defines a list of roles that can utilize Connection and Credential scriptable APIs, enhancing security by restricting access.
com.snc.core_automation.internal_client.log.debug.enabled It activates detailed logging for HTTP requests sent to internal services, aiding in the identification of errors or performance issues.
com.snc.cs.demo.lastdatesupdate This property configures the date format used for updating customer service demo data, impacting how dates are displayed and processed.
com.snc.cs_base.last.generated.code.tree.path This property maintains the last used account code value, which is utilized to generate unique codes for new customer accounts in the system.
com.snc.cs_base.log.verbosity This property configures the verbosity level of logs generated by the Code Search application, with options ranging from critical errors to detailed debug information.
com.snc.csf.cache.certificate This property enables or disables the caching of certificates during signature validation, enhancing performance in the ServiceNow Key Management Framework.
com.snc.csf.max.telemetry_queue_size This property defines the upper limit for the telemetry queue size, impacting how much telemetry data can be stored temporarily.
com.snc.csf.servicenow_root_of_trust.disabled When enabled, this property prevents the use of trusted Code Signing signatures, impacting the validation of signed code and potentially compromising security.
com.snc.csf.signature.number_of_records_in_slushbucket This property configures the maximum number of records allowed in the slush bucket for Sign Specific Records and Sign Specific Attachments, with a range between 10 and 5000.
com.snc.csf.signature_scan_complete_poll_interval This property defines the time interval in minutes for the system to poll the Signature Event Completion table for completed signature scan events.
com.snc.dashboard.streaming.enabled This property enables or disables the use of the streaming API for real-time updates on analytics dashboards.
com.snc.dd.i18n_filter_enabled This property controls whether internationalization filtering is active, affecting how localized content is processed and displayed.
com.snc.document.conversion.accessibility_enabled This property enables accessibility features in PDF files created via Document Conversion, ensuring compliance with accessibility guidelines.
com.snc.document.conversion.allowlisting.enabled This property controls whether only listed URLs can be used for PDF conversions, enhancing security by restricting access to approved sources.
com.snc.document.conversion.pdf2image.maxpages It limits the number of images created from a PDF during conversion, with a default value of 25.
com.snc.documentcomparison.retention_days_compared_file It specifies the number of days that compared documents are retained in the sys_attachment table before being eligible for deletion.
com.snc.documentviewer.comparison_max_file_size It defines the upper limit for the size of files that can be attached for comparison purposes, ensuring efficient processing and management of document comparisons.
com.snc.documentviewer.comparison_max_pages This property limits the number of pages that can be compared in document attachments, enhancing performance and usability.
com.snc.documentviewer.hosturl This property configures the host URL for the document viewer, impacting how documents are accessed and displayed within the ServiceNow platform.
com.snc.documentviewer.retention_days_converted_file It specifies the retention period in days for converted documents stored in the sys_attachment table.
com.snc.documentviewer.size_limit_mb This property defines the size limit for files that can be opened in the document viewer, with a default value of 50 MB.
com.snc.dynamic.scheduling.bundle_before_scheduling It configures the system to run dynamic bundling before executing dynamic scheduling, impacting how tasks are grouped and assigned to agents.
com.snc.dynamic.scheduling.ignoreAgentTravelTimeDuringScheduling When enabled, this property prevents the calculation of travel time for agents, allowing for more flexible and efficient task assignments based on agent availability and ranking.
com.snc.dynamic.scheduling.maxtasks This property limits the number of tasks that users can select simultaneously for dynamic scheduling, impacting how efficiently tasks are processed.
com.snc.dynamic.scheduling.optimize_travel_time_rating It determines how travel time is factored into the optimization rating for agents' work blocks, influencing task assignment efficiency.
com.snc.dynamic.scheduling.orderTaskInScheduledJob This property configures the task ordering behavior in the 'Process Dynamic Schedule Auto Assignment' scheduled job based on defined task ordering rules.
com.snc.dynamic.scheduling.showlogs This property allows system administrators to view detailed debug logs related to agent recommendations in the Confirm Assignment pop-up window.
com.snc.dynamic.scheduling.useWorkScheduleOnly This property determines whether dynamic scheduling can use default work schedules when agents' work schedules are not applicable.
com.snc.external_storage_supported_credentials It specifies which credential tables can be used for external storage integrations, impacting how external services authenticate with the system.
com.snc.fs.demo.lastdatesupdate This property configures the date format for updating FS demo data, impacting how dates are displayed and processed.
com.snc.guided_tours.custom_ui.enable This property enables or disables the Guided Tours feature specifically for Custom UI pages, allowing for tailored user guidance.
com.snc.guided_tours.enable_autolaunch_for_maint This property configures the automatic launching of guided tours for users assigned the maint role within the ServiceNow platform.
com.snc.guided_tours.homepages This property configures the specific home pages and dashboards that will feature guided tours, enhancing user experience during initial interactions.
com.snc.guided_tours.sort This property sorts guided tours in alphabetical order, enhancing navigation and accessibility for users.
com.snc.guided_tours.sp.enable This property enables or disables the Guided Tours feature specifically for Service Portal pages, allowing for guided user experiences.
com.snc.guided_tours.standard_ui.enable This boolean property determines whether Guided Tours are available in the Standard UI, influencing user onboarding and assistance.
com.snc.ha.skipCloneEKMSCheck This property controls the execution of EKMS checks during the cloning process, affecting whether these checks are performed based on its boolean value.
com.snc.hermes.ipacl.enabled This property enables or disables IP address access control lists to manage network access restrictions.
com.snc.iam.default_email_recipient_field This property determines the default recipient field for emails in Communication Tasks, impacting how recipients are defined in new plans.
com.snc.iam.email_client_recipient_items_enabled This property toggles the availability of the Recipient List feature in the Email Client, affecting how recipients are managed in communication tasks.
com.snc.iam.incident_alert_task.closure This property sets the state of open Incident Communication Tasks to either Skipped or Complete based on the closure status of the related Incident Communication Plan.
com.snc.iam.log_level This property configures the logging level, allowing options such as debug, info, or error to control the detail of logged information.
com.snc.iam.max_contact_limit_email This property defines the upper limit of email recipients allowed in one email sending operation, impacting bulk email processes.
com.snc.iam.max_contact_limit_sms This property defines the upper limit for the number of SMS messages that can be dispatched simultaneously, impacting bulk messaging operations.
com.snc.iam.new_state_flow This boolean property determines whether the new state flow is activated for identity and access management.
com.snc.iam.reset_timer_on_snooze This property configures the behavior of the timer for overdue Incident Communication Tasks when snoozed, affecting how overdue notifications are managed.
com.snc.inactivity.monitor.use.schedule This property enables or disables the scheduled operation of the inactivity monitor, impacting session management and security.
com.snc.incident.autoclose.basedon.resolved_at It determines whether incidents are automatically closed using the resolution date or the updated date, affecting incident management workflows.
com.snc.incident.clone_fields_on_reopen This property defines a list of fields that are duplicated from the original incident to the reopened incident, facilitating continuity in incident tracking.
com.snc.incident.communicate_prb_workaround_to_inc_worknotes When enabled, it journals all communications from a problem record into the worknotes of the related incident, enhancing visibility and tracking.
com.snc.incident.communication_recipients_excluded_tables This property defines which tables are not considered when determining recipients for Incident Communication Plans, impacting notification delivery.
com.snc.incident.copy.attach This property determines whether attachments from the original incident are copied to any new incidents created from it.
com.snc.incident.copy.attributes This property defines a list of attributes that will be copied from the originating incident to new incidents, ensuring important details are retained.
com.snc.incident.copy.enable This property determines whether users can copy incidents, facilitating easier incident management and replication.
com.snc.incident.copy.related_lists This property defines a comma-separated list of related tables that will be copied when an incident is created, affecting how related information is handled.
com.snc.incident.copy.rl.task_ci.attributes It specifies a comma-separated list of attributes to be copied from affected configuration items associated with an incident.
com.snc.incident.copy.rl.task_cmdb_ci_business_app.attributes It defines a list of attributes that are copied from the Business Applications related list when an incident is processed.
com.snc.incident.copy.rl.task_cmdb_ci_services.attributes It defines a comma-separated list of attributes that are copied from the task_cmdb_ci_service related list when an incident is processed.
com.snc.incident.copy.rl.task_service_offering.attributes It defines a comma-separated list of attributes that are copied from the task_service_offering related list when an incident is processed.
com.snc.incident.copy_comments_to_non_resolved_childInc It enables the automatic copying of comments from a parent incident to its non-resolved child incidents, enhancing visibility and context.
com.snc.incident.create.child.enable This property allows users to create child incidents linked to parent incidents, facilitating better incident management.
com.snc.incident.create_from_interaction.save This boolean property determines whether incidents are created in a saved state when initiated from an interaction.
com.snc.incident.incident_alert.closure It automatically closes any open Incident Communication Plans when the associated Incident is closed or canceled, streamlining incident management.
com.snc.incident.incident_task.closure It configures the system to close related Incident Tasks upon the closure or cancellation of an Incident, maintaining task integrity.
com.snc.incident.link_to_task.problem It configures the ability to add incidents to a problem record through a UI action, enhancing incident management capabilities.
com.snc.incident.populate_business_application This property controls whether the Business Application related list is automatically populated for incidents in the system.
com.snc.incident.populate_service_offering This property determines whether the Service Offering related list is displayed for incidents, impacting how incidents are categorized and managed.
com.snc.incident.refresh_impacted.event This property controls whether the impacted CIs/Services related list refresh occurs in the background, notifying users when complete.
com.snc.incident.refresh_impacted.include_affected_cis It enables the population of impacted services in incident management based on affected CIs, provided that business services have been converted to application services.
com.snc.innovation_management.im_editor_attachment_tag_id It defines the tag ID for attachments uploaded in the Innovation Management editor, impacting how these attachments are categorized.
com.snc.investment_portal_include_all_tasks When enabled, this property displays all tasks associated with a project in the Investment Portal Timeline view, enhancing task visibility.
com.snc.itsm.add_ci.no_query This property controls data loading behavior for specific CI-related pages, allowing for configuration of which tables to reference when enabled.
com.snc.itsm.add_ci.no_query.show_info_message It shows an informational message based on the status of another property and the current table's inclusion in a specified list.
com.snc.itsm.add_ci.no_query.tables It defines which tables can be used to load affected CIs or services directly, bypassing the need for list data queries.
com.snc.kmf.signature.use.jit_loading This property configures the verification process to load signature records only when needed, optimizing performance.
com.snc.kmf.signature.validation.certificate_trust This property maintains a trust map of certificate hashes essential for validating codesigning operations within the ServiceNow Key Management Framework.
com.snc.kmf.signature.validation.flag This property toggles the state of signature validation, impacting how signatures are verified within the system.
com.snc.kmf.signature.validation.optin This property determines whether code signing can be initiated by the user admin, requiring it to be true for the process to proceed.
com.snc.kmf.signature.validity_window This property defines the validity period for signatures, with a configurable range from 5 to 15 minutes, ensuring secure operations within specified time limits.
com.snc.kmf.signature.validity_window_maximum This property defines the upper limit for the validity window of code signing signatures, ensuring they remain within a specified time frame.
com.snc.listv2.nlq.lists.append_query This property controls whether NLQ inputs append to the current query or replace it, affecting how search conditions are processed.
com.snc.listv2.nlq.lists.enabled This property enables or disables the natural language query search functionality for list v2 in ServiceNow.
com.snc.ml_base.log.verbosity This property configures the verbosity level of logs generated by the ML Base project, allowing for different levels of detail from critical errors to detailed debugging information.
com.snc.on_call.announcement_message This property activates a message that informs users about the new On-call experience within the SOW on classic On-call pages.
com.snc.on_call_escalation_notification_delegate_user Enables the delegation of On-Call escalation notifications to a designated user, altering the default notification recipient.
com.snc.on_call_rotation.access.debug This property activates detailed logging for the on-call rotation feature, assisting in identifying and resolving issues.
com.snc.on_call_rotation.allow_manage_members It allows the management of Rota members through specific UI actions, enhancing roster balance during updates.
com.snc.on_call_rotation.allow_rota_overlap This property enables or disables the allowance of overlapping shift schedules for on-call rotations, affecting how shifts are assigned.
com.snc.on_call_rotation.calendar_macro This property defines the macro that enables calendar features for managing on-call rotations, defaulting to the DHTMLX scheduler.
com.snc.on_call_rotation.calendar_read_roles This property defines a comma-separated list of roles that are granted read access to the calendar, affecting who can view calendar events.
com.snc.on_call_rotation.calendar_span.max_date_range_days This property limits the date range for on-call rotation visibility in the calendar to a specified number of days, defaulting to 30.
com.snc.on_call_rotation.calendar_span.max_time_off_days This property defines the upper limit for time off days in on-call rotations, impacting how far in advance schedules can be planned.
com.snc.on_call_rotation.catch_all_wait_time This property defines the response wait time for users during catch-all escalations, impacting how quickly issues are addressed.
com.snc.on_call_rotation.cover.color This property defines the color used to represent on-call coverage for roster members, enhancing clarity in scheduling displays.
com.snc.on_call_rotation.escalation_rule_rota_overlap This property determines the escalation rules for overlapping shifts, allowing escalations to outgoing, incoming, or all shifts based on the selected option.
com.snc.on_call_rotation.factor_daily_rotation_interval_all_day It configures the timing of daily rotation changes for all-day schedules, either at midnight or at the defined start time.
com.snc.on_call_rotation.ie_minimum It specifies the minimum Internet Explorer version, currently set to 10, necessary for the On-Call Calendar to function properly.
com.snc.on_call_rotation.landing_page.show_pending_actions It controls whether pending actions are shown on the On-Call Schedules landing page, enhancing visibility for users managing on-call duties.
com.snc.on_call_rotation.log.level This property configures the verbosity of logs generated during On-Call rotation processes, impacting the amount of detail captured in logs.
com.snc.on_call_rotation.log_escalations This property enables or disables the logging of escalation details within the on-call rotation feature.
com.snc.on_call_rotation.max_rotation_reminder_count This property restricts the maximum number of reminders that can be stored in the cmn_rota_roster table, ensuring system performance is maintained.
com.snc.on_call_rotation.max_rotation_repeat_count This property restricts the maximum allowable days for on-call rotation spans based on the configuration of rotation intervals and roster sizes.
com.snc.on_call_rotation.max_subscription_interval This property restricts the total coverage duration for on-call rotations to a maximum of 364 days, ensuring proper management of schedules and commitments.
com.snc.on_call_rotation.new_trigger_engine This property activates the new trigger engine, which modifies the behavior of trigger actions specifically when using Subflow in Trigger Rules.
com.snc.on_call_rotation.notification.voice.use_notify_call It configures the system to use Notify call for acknowledgment flows in the 'On-Call: Assign by Acknowledgment' workflow, replacing the legacy Conference Call method.
com.snc.on_call_rotation.pto.configuration This property specifies the conditions under which On-Call users can submit PTO requests, including options for requiring manager approval or prohibiting requests altogether.
com.snc.on_call_rotation.reminders.showtz It configures whether the user's timezone is displayed in On Call Rotation Reminder emails, improving user understanding of reminder timings.
com.snc.on_call_rotation.reports.max_duration_in_days It limits the number of days for which on-call hour reports can be generated, ensuring manageable report sizes.
com.snc.on_call_rotation.show_legacy_calendar It toggles the visibility of the legacy On-call calendar within the ServiceNow platform.
com.snc.on_call_rotation.support_legacy_spans This boolean property determines whether legacy on-call rotation spans are supported within the system.
com.snc.on_call_rotation.timeoff.color This property defines the color used to represent time-off spans in the on-call rotation interface.
com.snc.outage.auto_refresh_service_offerings When enabled, this property automatically updates the related service offerings in the affected CI's list upon adding a CI to an outage record.
com.snc.pa.allow_owner_CUD_category This property determines if dashboard owners can modify categories associated with their dashboards.
com.snc.pa.breakdown_element_cutoff It defines the maximum number of breakdown elements displayed in visualizations, impacting how data is presented to users.
com.snc.pa.breakdown_element_ui_max_records This property limits the number of breakdown elements fetched for display in lookup fields, impacting dashboard and scorecard performance.
com.snc.pa.chart_default_color_schema This property defines the color scheme used for charts, impacting their visual representation across the ServiceNow platform.
com.snc.pa.dc.batch_score_insert This property determines whether scores are inserted in batches or one by one during data collection for Performance Analytics.
com.snc.pa.dc.flush_snapshot_count This property determines how many snapshots are flushed into the database during data collection, impacting data processing efficiency.
com.snc.pa.dc.hsql.max_breakdown_elements_level2_limit It limits the number of elements produced from two breakdowns during optimized data collection, impacting data processing efficiency.
com.snc.pa.dc.hsql.max_breakdown_elements_limit It limits the number of breakdown elements that can be processed during optimized data collection, affecting data granularity.
com.snc.pa.dc.hsql.max_row_count_indicator_source It limits the number of rows retrieved from an Indicator Source to enhance performance during data collection processes.
com.snc.pa.dc.keep_scores_for.frequency This property specifies how many historical periods of score data are preserved, depending on the chosen collection frequency.
com.snc.pa.dc.keep_snapshots_for.frequency It specifies how many historical periods of score snapshots are kept based on the configured score collection frequency.
com.snc.pa.dc.max_breakdown_elements_level2_limit It limits the number of elements produced from two combined breakdowns during data collection, impacting data granularity and performance.
com.snc.pa.dc.max_breakdown_elements_limit This property limits the number of breakdown elements for data collection, affecting how detailed the data can be when analyzed.
com.snc.pa.dc.max_error_count This property defines the threshold for errors that can occur before data collection is automatically stopped, helping to prevent excessive data loss or corruption.
com.snc.pa.dc.max_records This property defines the upper limit of records retained during data collection, impacting data management and system performance.
com.snc.pa.dc.max_row_count_indicator_source This property limits the number of rows fetched from an Indicator Source to optimize performance and resource usage.
com.snc.pa.dc.query_time_limit This property defines the time limit in minutes for executing a data collection query before triggering a warning.
com.snc.pa.dc.recordwatcher.filter This boolean property determines whether record watchers apply filtering to the records they monitor, impacting data visibility and performance.
com.snc.pa.dc.script.use.sandbox It restricts the execution of scripts to those marked as 'Client callable', limiting access to certain backend API calls for improved security.
com.snc.pa.dc.script_timeout This property defines the maximum allowed runtime in seconds for scripts executed during Data Collection, with a default value of 30 seconds.
com.snc.pa.dc.use_lazy_collection This property toggles the use of lazy collection in data collection, impacting how data is managed in memory during processing.
com.snc.pa.default_chart_area_color0 This property defines the RGBA color value for the first gradient area in graphs, affecting how data visualizations are displayed.
com.snc.pa.default_chart_area_color1 It sets the RGBA color value for the second gradient area in graphical representations within the platform.
com.snc.pa.default_chart_line_color This property defines the RGBA color value for score lines in charts, affecting their visual representation in the Analytics Hub.
com.snc.pa.default_chart_personal_target_color It defines the default color used for personal targets in graphical representations, impacting how users visually interpret their data.
com.snc.pa.default_chart_personal_threshold_color It specifies the default color for personal threshold indicators in graphical representations, enhancing visual data interpretation.
com.snc.pa.default_chart_target_color This property sets the color of the target in graphs, using a hexadecimal format.
com.snc.pa.default_chart_threshold_color This property defines the default color for threshold lines in graphs, impacting how data is visually represented.
com.snc.pa.formula_indicator_valid_breakdown This property restricts the application of breakdowns to formula indicators, requiring that all contributing indicators utilize the same breakdown when enabled.
com.snc.pa.fy_start This property sets the month that marks the beginning of the fiscal year for financial operations and reporting.
com.snc.pa.indicator_tags.log This property configures the verbosity of logs generated by the tagging UI, impacting how much information is recorded during operations.
com.snc.pa.indicator_target_default_color_schema This property configures the default color scheme used for indicator targets, influencing how performance metrics are visually represented.
com.snc.pa.insights.enabled This property enables the generation and storage of insights in the par_computed_insight table, facilitating enhanced data analysis capabilities.
com.snc.pa.insights.query_limit This property limits the number of rows returned in GET requests to the Insights API, specifically when accessing the par_computed_insight table.
com.snc.pa.lua.tables.excluded.from.licence.checks It defines which tables are exempt from licensing checks, allowing for more flexible management of licensing requirements.
com.snc.pa.migrationHealth.refreshInterval This property configures the interval at which the migration health monitor refreshes its data, impacting the timeliness of health reports.
com.snc.pa.navigator_area_color0 This property sets the RGBA color value for the first gradient area in the graph navigator, affecting how data is visually represented.
com.snc.pa.navigator_area_color1 This property sets the RGBA color value for the second gradient area in the graph navigator, influencing how data is visually displayed.
com.snc.pa.navigator_line_color This property defines the RGBA color value for the line in the graph navigator, affecting how data is visually represented.
com.snc.pa.navigator_mask_fill_color This property defines the RGBA color used for the mask fill in the graph navigator, affecting how data is visually represented.
com.snc.pa.new_multi_element_aggregation This property determines whether the system uses the new or old implementation for score aggregation in formula indicators, impacting how scores are calculated and displayed.
com.snc.pa.new_scores_tables This boolean property determines whether new scoring tables are utilized for performance analytics in ServiceNow.
com.snc.pa.rangeselector_button_color This property sets the hexadecimal color for button text, affecting the appearance of buttons across the platform.
com.snc.pa.rangeselector_button_fill_color This property defines the background color of buttons using a hexadecimal format, impacting the overall aesthetic of the user interface.
com.snc.pa.rangeselector_button_select_color This property defines the hexadecimal text color for the selected button, with a default value of #FFFFFF.
com.snc.pa.rangeselector_button_select_fill_color This property sets the hexadecimal background color for the selected button, influencing its visibility and aesthetic in the application.
com.snc.pa.rangeselector_input_box_border_color This property configures the background color of input fields, affecting their visual appearance in the user interface.
com.snc.pa.rangeselector_input_color This property defines the hexadecimal color used for the text in input fields, impacting the visual appearance of forms.
com.snc.pa.rlquery_optimizations_for_breakdown_elements This boolean property determines whether query optimizations are applied to breakdown sources, enhancing performance during data retrieval.
com.snc.pa.scorecard.breakdown.chart.max_rows This property limits the number of elements shown in breakdown charts to enhance clarity and usability.
com.snc.pa.scorecard.breakdown.chart.name_max_length It limits the number of names shown in the legend of breakdown charts to enhance readability and usability.
com.snc.pa.scorecard.max_record_num This property defines the threshold for automatic record loading in the Analytics Hub, limiting it to a specified number.
com.snc.pa.scorecards.max_breakdown_elements This property defines the upper limit for breakdown elements shown in scorecard lists, impacting how data is visualized and analyzed.
com.snc.pa.scores_migration.log_invalid_scores This property enables logging of invalid scores encountered during the migration of scores, aiding in identifying data issues.
com.snc.pa.scoresheet.max_elements This property defines the upper limit for the number of breakdown elements shown in Scoresheets, impacting data visualization and analysis.
com.snc.pa.show_welcome_page_href It defines the destination URL for the 'Get Started' button on the Performance Analytics Welcome Page, impacting user navigation.
com.snc.pa.sm This property activates the subscription management functionality within Performance Analytics, allowing for better control over user access and data subscriptions.
com.snc.pa.sm.tta This property allows the configuration of subscription management features specifically for Text To Analytics, impacting how users manage their analytics subscriptions.
com.snc.pa.spark_line_width This property configures the pixel width of the graph line in the workbench widget, affecting its visual presentation.
com.snc.pa.target_batch_operation_limit This property defines the limit for the number of target records processed in one bulk operation, with a default value of 100.
com.snc.pa.text.trendline_points_for.frequency It configures the limit on the number of trend-line points shown in text analytics, impacting how data trends are visualized.
com.snc.pa.thresholds.frequency_intervals_in_the_past_limit It limits the number of past frequency intervals analyzed by threshold check jobs to enhance performance and relevance.
com.snc.pa.widget.max_widget_indicators This property defines the limit on the number of supplementary widget indicators that can be displayed alongside the primary indicator in a widget.
com.snc.pa.widgets.respect_acl This property determines whether widget visibility is governed by the ACLs associated with indicators and breakdowns, ensuring appropriate data access.
com.snc.pae.dashboard.logging This property controls the logging functionality for dashboards, allowing logs to be generated when enabled.
com.snc.pae.workbench_enabled Enabling this property allows the addition of Core UI workbench elements to dashboards, enhancing data visualization capabilities.
com.snc.par.coreui.migration.report.favorites.batchSize It sets the batch size for processing favorite reports during migration, impacting the efficiency of the migration process.
com.snc.par.nlq.pa.enabled This property determines whether indicator support is active in NLQ, affecting how queries are processed and displayed.
com.snc.par.nlq.pa.metadata.use_cache This property controls the caching behavior for metadata used in Natural Language Queries, enhancing response times by storing frequently accessed data.
com.snc.par.nlq.report_designer.enabled This property activates the Natural Language Queries feature within the Report Designer, allowing users to generate reports using conversational language.
com.snc.pdf.caching_fonts.enabled This property enables or disables the caching of fonts used in PDF exports and HTML to PDF conversions, impacting their processing speed.
com.snc.pdf.chinese_fonts.enabled This property enables or disables the loading of Chinese fonts for PDF generation in the ServiceNow instance.
com.snc.pdf.deployment.mode This property configures the deployment mode for PDF generation, allowing selection between INSTANCE and SERVICE modes.
com.snc.pdf.exports.enabled This property enables or disables the functionality for exporting data as PDF files within the ServiceNow platform.
com.snc.pdf.fillpdf.use_assigned_fonts This property controls the validation and application of fonts for fillable fields in PDFs, affecting how text is rendered based on assigned fonts.
com.snc.pdf.fontcache.flush.enabled This property controls the flushing of the font cache during PDF-related operations, affecting how fonts are managed in memory.
com.snc.pdf.generation.accessibility This property determines whether accessibility features are included in generated PDFs, impacting usability for users with disabilities.
com.snc.pdf.generation.maxsize_mb This property restricts the maximum size of generated PDFs, helping to manage memory usage during PDF creation.
com.snc.pdf.generation.v2.enabled This property controls whether the V2 flow for HTML to PDF conversion and PDF exports is active, affecting how documents are generated.
com.snc.pdf.html2pdf.image_retrieval_timeout This property defines the maximum timeout duration in seconds for fetching image resources when converting HTML content to PDF format.
com.snc.pdf.html2pdf.newflow.enabled This property controls the activation of a new flow for converting HTML to PDF, which is necessary for specific applications like SSA.
com.snc.pdf.htmltopdf_conversion.enabled This property controls the activation of HTML to PDF conversion APIs, impacting document generation capabilities within the system.
com.snc.pdf.japanese_fonts.enabled This property enables or disables the loading of Japanese fonts for PDF generation in the ServiceNow instance, impacting document appearance.
com.snc.pdf.korean_fonts.enabled This property enables or disables the loading of Korean fonts for PDF generation in the ServiceNow instance.
com.snc.pdf.whitelisted_urls This property specifies a comma-separated list of URLs that can be accessed during SVG to PDF conversions, ensuring compliance with security protocols.
com.snc.pdfgenerator.html2pdf.api.version This property selects between the older and newer HTML to PDF conversion APIs, impacting how PDF documents are generated within ServiceNow.
com.snc.planned_task.debug This property controls whether debugging output for planned task scripts is displayed in the console, aiding in script development and issue resolution.
com.snc.platform.security.oauth.certificate.url This property defines the URL where the OAuth certificate is stored, which is essential for secure OAuth authentication processes.
com.snc.platform.security.oauth.client.id This property sets a unique, cryptographically secure client ID for OAuth, essential for identifying the ServiceNow instance during authentication processes.
com.snc.platform.security.oauth.crypto.salt This property specifies the cryptographic salt utilized in OAuth processes to enhance security.
com.snc.platform.security.oauth.hours.expired.credential.is.kept It specifies the minimum number of hours that expired oauth_credential records are kept in the system.
com.snc.platform.security.oauth.is.active This property activates OAuth functionality, allowing the instance to engage in OAuth-based authentication and authorization flows.
com.snc.platform.security.oauth.private.key.url This property defines the URL where the instance's OAuth private key is stored, impacting OAuth authentication security.
com.snc.platform.security.oauth.ui.show_usage_dashboard This property controls the display of a notification for accessing the integrations usage dashboard, enhancing visibility for integration management.
com.snc.portal.task.default_columns This property specifies which columns are included by default in the task console JSON output, impacting how tasks are presented to users.
com.snc.ppm_multicurrency.demand_currency_setup This property configures whether demand records use the functional currency or a different specified currency for financial transactions.
com.snc.problem.create_from_incident.attributes It specifies a list of attributes that are automatically copied from an incident to a new problem record, facilitating streamlined problem creation.
com.snc.problem.create_from_incident.copy_attachments This boolean property determines whether attachments from an incident are copied to the associated problem record.
com.snc.problem.create_from_interaction.save This property determines whether problems can be automatically saved when created from user interactions, influencing problem management efficiency.
com.snc.problem_management.models.enabled It configures the system to use Problem and Problem Task Models for new records, while older records will retain their previous lifecycle processes.
com.snc.process_flow.engine.serialization.dedupe.strings This property controls whether duplicate values are removed in process plan serialization, impacting how data is stored and processed.
com.snc.process_flow.reporting.datastream.item.lastn It determines the number of recent iterations reported, with a default of 50, and allows reporting of all iterations if set to -1.
com.snc.process_flow.reporting.datastream.page.lastn This property specifies the number of recent pages to include in data stream reports, with a default of 5 and the option to report all pages if set to -1.
com.snc.process_flow.reporting.level This property configures the verbosity of reporting data produced by the flow engine, impacting the amount of information logged.
com.snc.process_flow.reporting.require_flow_access It requires users to have access to the flow record to see the associated context, enhancing security by restricting visibility.
com.snc.process_flow.reporting.serialized.val_size_limit It defines the maximum size for serialized values in operation inputs and outputs, truncating any that exceed this limit.
com.snc.project.allow_start_on_relations It allows tasks to maintain their start on date when they are related to other tasks, preventing automatic adjustments that could disrupt project timelines.
com.snc.project.auto_close_milestones This boolean property, when set to true, ensures that milestone tasks are automatically closed upon a change in their work state, enhancing project workflow efficiency.
com.snc.project.batcher_enable This property determines whether the Batcher functionality is active for managing project tasks, impacting overall system performance and task handling.
com.snc.project.calculate_roi This property enables the calculation of ROI using the formula (net value/estimated cost) x 100 when set to true.
com.snc.project.change_planned_date_from_actual_for_manual When enabled, this property adjusts the planned end date of manual projects using the actual start date and the planned duration, providing more accurate scheduling.
com.snc.project.copy.additional_attributes This property allows the specification of additional comma-separated attributes that will be copied from the source project task when duplicating projects.
com.snc.project.date_change_cascade This property, when enabled, synchronizes the start dates of various plans with changes to project or demand start dates, ensuring consistency across project management.
com.snc.project.date_change_cascade_persist_resource_plan_state It ensures that resource plans and booked resources maintain their state as confirmed or allocated when a project is relocated, provided certain conditions are met.
com.snc.project.default_schedule It defines the default project schedule by referencing a specific sys_id, impacting how projects are scheduled within the system.
com.snc.project.disable_classic_workspace This property determines whether the classic workspace is available to users, defaulting to true to promote the use of the modern interface.
com.snc.project.enable_alter_of_planned_dates It allows changes to planned start dates for tasks regardless of their current state, facilitating project management flexibility.
com.snc.project.fire_brs_from_planning_console This property allows Business Rules to be triggered on save actions in the Planning Console, specifically during task and relation insertions and deletions.
com.snc.project.gantt.exclude_list This property allows the exclusion of specified entity types from appearing in the Project Gantt chart, enhancing clarity and focus on relevant project elements.
com.snc.project.loglevel This property sets the verbosity of logging for project scripts, ranging from no logging to detailed task information.
com.snc.project.move_project.wip This property allows projects in WIP status to be moved, facilitating changes to their planned start dates and associated tasks.
com.snc.project.multicurrency.rollup_if_different This property enables the rollup of financial data from sub-projects to parent projects when their currencies are different, converting amounts to the parent project's currency during the process.
com.snc.project.planning_on_client This property activates project planning features on the client side, allowing for a more interactive and streamlined planning process.
com.snc.project.pm_view_disable_polaris This property controls the visibility of the Polaris project management interface for users, affecting how projects are managed within the system.
com.snc.project.portfolio_workbench.confirm_to_create_project It allows selected demands in the portfolio workbench to be converted into projects when confirmed, enhancing project management efficiency.
com.snc.project.relation.default_columns This property configures the default columns shown in the project relation console, impacting how project relationships are visualized.
com.snc.project.rollup.cost This property allows for the automatic updating of a parent project's cost based on changes made to its child tasks, facilitating better financial management.
com.snc.project.rollup_project_start_date When enabled, this property rolls up the planned start date of a project from the earliest task's planned start date, ensuring alignment between tasks and the overall project schedule.
com.snc.project.schedule_cache This property controls whether project schedule data is cached, affecting how quickly start and end dates are retrieved.
com.snc.project.schedule_cache_end It defines the maximum year for which project schedule data is cached, impacting how project timelines are managed.
com.snc.project.schedule_cache_start This property sets the initial year for caching project schedules, impacting how project data is retrieved and displayed.
com.snc.project.sync_original_dates_with_planned_dates The property synchronizes original and planned dates when creating or updating projects or tasks, ensuring consistency in date management.
com.snc.project.system.default_columns This property specifies which columns are included by default in the console JSON output for project-related data.
com.snc.project.task.check_date_span_years This property restricts the range of dates that can be entered for project and project task records to a maximum of 10 years into the future or past.
com.snc.project.task.default_columns This property specifies which columns are shown by default in the project task console, impacting how tasks are viewed and managed.
com.snc.project.task.max_task_duration This property limits the maximum duration for project tasks to 2600 days, affecting how long tasks can be scheduled.
com.snc.project.use_new_engine This property determines whether the new recalculation engine is utilized for project financial calculations, impacting efficiency and accuracy.
com.snc.project_financial_overview_fiscal_level This property determines the display level of financial overview data, allowing options like Month, Period, Quarter, or Year, depending on the fiscal calendar type.
com.snc.project_task_cascade_delete This property configures the cascading deletion behavior for project tasks when a project is deleted, affecting task removal based on the boolean value set.
com.snc.ratemodel.loglevel This property configures the log level for the rate model, affecting the amount of detail captured in logs.
com.snc.resource.table_list This property specifies a comma-separated list of tables that populate the 'Resource' field in relevant forms, impacting resource selection.
com.snc.resource_management.allocate_more_than_24hours_per_day Enabling this property permits the allocation of effort exceeding 24 hours for a resource each day, facilitating flexible resource management.
com.snc.resource_management.allocate_outside_plan This boolean property determines whether resource allocation can occur outside the specified dates of a resource plan, impacting scheduling and resource management.
com.snc.resource_management.allocation_interval_minutes This property sets the minimum duration for calendar events related to resource allocations, allowing for soft and hard bookings based on the specified interval.
com.snc.resource_management.average_daily_fte This property sets the standard number of hours representing a full-time workday, influencing resource allocation calculations in planning.
com.snc.resource_management.batch_size This property sets the batch size for record insertions and updates in the resource management module, impacting data processing efficiency.
com.snc.resource_management.calendar_show_soft_allocations It configures the visibility of soft allocations in the calendar, allowing either resource managers or all users with the appropriate role to see them.
com.snc.resource_management.create_and_manage_operational_resource_plans_from_raw It activates the functionality to create and manage operational resource plans from the resource allocation workbench.
com.snc.resource_management.default_schedule This property defines the default schedule name for resource management, which is applied when no specific schedule is assigned to a user.
com.snc.resource_management.do_not_allow_resource_plan_dates_outside_project_demand_dates It restricts the ability to set resource plan dates beyond the project's demand dates, ensuring consistency in project scheduling.
com.snc.resource_management.enable_batching This property activates the batching feature, allowing multiple resource management tasks to be processed together, improving performance and efficiency.
com.snc.resource_management.exclude_events_from_schedule It defines a comma-separated list of event types that should not be considered when calculating resource availability and scheduling allocations.
com.snc.resource_management.exclude_status_from_availability It allows administrators to define a list of resource assignment states that will not impact the calculation of resource availability, ensuring more accurate planning.
com.snc.resource_management.fill_availability_first_in_allocation This property ensures that available hours are prioritized over over-allocation when allocating resources, promoting optimal resource utilization.
com.snc.resource_management.filter_table This property defines the table from which user group memberships are filtered in resource management processes.
com.snc.resource_management.first_day_of_week This property determines which day is considered the first day of the week, influencing the week number calculations in resource management.
com.snc.resource_management.max_dur_resource_finder It limits the duration in months for which resource details are visible in the Resource Finder, impacting how far ahead resources can be planned.
com.snc.resource_management.number_of_records_to_fetch_at_a_time It sets the limit on how many records are retrieved in a single server call within the Resource Grid, defaulting to 30.
com.snc.resource_management.number_of_users_to_fetch_in_finder_at_once It sets the maximum number of user records retrieved in a single call within the Resource Finder feature.
com.snc.resource_management.percentage_allocation_normal This property defines the percentage allocation threshold below which resources are marked as available in resource management reporting.
com.snc.resource_management.percentage_allocation_warning This property defines the percentage allocation level at which resource availability is flagged as orange in reports, signaling potential resource constraints.
com.snc.resource_management.plan.auto_async_threshold This property limits the number of daily resource allocation records handled synchronously, enhancing performance when the volume is high.
com.snc.resource_management.plan.max_duration This property restricts the duration for resource plan creation, with a default value of 3660 days if not specified.
com.snc.resource_management.reports.max_duration This property limits the duration of resource reports to a specified number of months, impacting how far back data can be analyzed.
com.snc.resource_management.reports.round_off This property controls the rounding of numerical values in resource management reports, affecting how data is displayed to users.
com.snc.resource_management.run_state_changes_async This property determines whether resource management actions are processed asynchronously, improving performance during confirmation and allocation tasks.
com.snc.resource_management.show_week_month_toggle It controls the visibility of the Week/Month toggle in the resource grid, allowing users to switch between different time views.
com.snc.resource_management.upgrade_in_progress It determines whether an upgrade for Resource Management is in progress, affecting system operations and user access.
com.snc.resource_management.use_budget_reference_rates It determines whether budget reference rates or exchange rates are used for calculating resource costs in the system.
com.snc.resource_management.use_fte_column_to_display_fte_values_in_resoure_finder It configures the display of FTE values in the Resource Finder by using the FTE column from resource aggregate tables when set to true.
com.snc.resourcemanagement.loglevel This property sets the logging level for Resource Management, allowing for no logging, info-level logging, or detailed debug logging.
com.snc.roadmap.loglevel This property configures the logging level for the Timeline Visualization API, allowing for no logging, informational logging, or detailed debugging output.
com.snc.samp.debug This property activates detailed logging for reconciliation processes, aiding in the identification of errors or discrepancies during software asset management.
com.snc.samp.recon.enablecustommetrics It allows reconciliation to incorporate all available custom license metrics, impacting the accuracy of license compliance assessments.
com.snc.samp.recon.max_workers This property determines how many reconciliation jobs can execute in parallel, impacting the efficiency of data processing.
com.snc.samp.recon.suite.min_batch_size This property defines the minimum number of records processed in each batch during SuiteEngine's parallel operations, impacting processing efficiency.
com.snc.samp.use_component_licenses This property determines whether component licenses can be utilized when suite licenses are no longer available, optimizing compliance for Microsoft products.
com.snc.schedule_loader.expire_cache_minutes This property determines the expiration time for cached schedules, defaulting to 720 minutes, after which unused schedules are invalidated.
com.snc.schedule_loader.project_management.cache_years_after It specifies how many years into the future project management schedules are cached, impacting system memory usage.
com.snc.schedule_loader.project_management.cache_years_before It sets the cache duration for project management schedules, impacting memory usage and performance.
com.snc.schedule_loader.resource_management.cache_years_after It specifies how many years of resource management schedules are cached, impacting system memory usage.
com.snc.schedule_loader.resource_management.cache_years_before It sets the cache duration for resource management schedules, impacting how far back historical data is retained.
com.snc.sdlc.scrum.pp.burndown.ideal.linear This boolean property determines whether the ideal line in the Burndown Chart is drawn as a straight line, affecting how progress is visually represented.
com.snc.sdlc.scrum.pp.default_sprint_length This property specifies the default number of days for a sprint when the length is not calculable, impacting sprint planning and execution.
com.snc.sdlc.scrum.pp.progress.story.states It specifies a comma-separated list of story states that will be shown on the progress board, affecting their display order.
com.snc.sdlc.scrum.pp.progress.task.state It specifies a comma-separated list of task states that will appear on the progress board, affecting how tasks are visualized in the Scrum process.
com.snc.sdlc.scrum.pp.progress_board_parent_updates It allows configuration of whether task updates in the progress board automatically reflect on their parent stories, with options for no update, automatic update, or conditional update.
com.snc.sdlc.scrum.pp.smclass This property specifies the class responsible for managing security in Scrum processes, impacting how user permissions are enforced.
com.snc.sdlc.scrum.pp.task_uses_actual_hours It activates the Actual Hours field in scrum task forms, allowing users to input and display actual hours worked on tasks.
com.snc.service_portal.typeahead.exact_match_request_criterion_regex It specifies the regex pattern required for a service portal query to initiate an exact match request to the API.
com.snc.signaturepad.retrieveSignature It enables automatic retrieval of a user's most recent signature image for display in the signature pad interface.
com.snc.skills_management.skill_level_color_map This property configures the color mapping for different skill levels, allowing for customized visual representation in the user interface.
com.snc.skills_management.task_skill_migrated_tables It indicates which tables have already had their Skills field migrated to the Task Skills [task_m2m_skill] table, preventing duplicate migrations.
com.snc.sla.always_populate_business_fields It controls whether business fields are filled with actual values or left empty when a Task SLA lacks a schedule.
com.snc.sla.breakdown_processor.log This property configures the logging verbosity for the SLABreakdownProcessor, allowing for adjustments based on operational needs.
com.snc.sla.calculate_planned_end_time_after_breach It configures whether the breach time for Task SLAs is modified after a breach, based on any pause time that has occurred.
com.snc.sla.calculation.always_run_relative_duration_script This property, when set to true, forces the relative duration script to execute for every calculation of a Task SLA's duration, rather than just at attachment.
com.snc.sla.calculation.percentage This property sets the threshold percentage for stopping regular updates of Task SLA time values by scheduled jobs, helping to manage performance and data accuracy.
com.snc.sla.calculation.use_time_left This property configures the SLA breach assessment method, allowing the use of either Business time left or Business percentage fields.
com.snc.sla.calculatorng.log This property configures the logging level for SLACalculatorNG, allowing for different levels of log detail based on operational needs.
com.snc.sla.compatibility.breach This property configures whether a Task SLA's stage is set to breached when the breach time is exceeded, aligning with legacy behavior from 2010.
com.snc.sla.condition.case_sensitive This property configures the SLA engine to perform either case-sensitive or case-insensitive matching for conditions in SLA Definitions.
com.snc.sla.condition.log This property configures the logging verbosity for SLAConditionBase, allowing for different levels of log detail based on operational needs.
com.snc.sla.condition.timers This property activates all SLACondition timers, allowing for comprehensive testing of SLA functionalities within the system.
com.snc.sla.condition_class.caching.enabled This property enables or disables caching of SLA condition script instances during SLA processing, affecting how quickly conditions are evaluated.
com.snc.sla.debug This property activates detailed logging for SLA calculations, which can help identify issues during testing.
com.snc.sla.default_conditionclass This property allows the configuration of the script include for evaluating SLA conditions, enabling customization of the SLA evaluation process.
com.snc.sla.engine.async This property configures the SLA engine to run asynchronously, creating a scheduled job for task updates, or synchronously for immediate visibility.
com.snc.sla.engine.version This property configures the SLA engine version, enabling the use of the latest functionalities introduced in 2011.
com.snc.sla.flow.log This property configures the logging level for TaskSLAFlow, allowing for different levels of log detail based on operational needs.
com.snc.sla.get_task_from_db This property configures the SLA processing to fetch records directly from the database for specified Task tables, preventing the use of outdated information.
com.snc.sla.log.destination This property configures the destination for logging output, allowing logs to be directed to either the database or other specified nodes.
com.snc.sla.logging.excluded_field_types This property defines a list of field types that will not be logged during SLA tracking, enhancing data security.
com.snc.sla.maximum_duration This property defines the upper limit of days for SLA definitions, impacting how long SLAs can remain active.
com.snc.sla.repair.enabled This property enables the activation of SLA Repair modules and associated UI Actions within the ServiceNow platform.
com.snc.sla.repair.log This property configures the logging level for SLARepair, with a default setting of Notice, influencing the detail of log entries generated during SLA processing.
com.snc.sla.repair.use_repair_workflow This property, when set to true, directs the system to utilize a designated Repair workflow for SLA repairs, overriding the default SLA Definition workflow.
com.snc.sla.repair.workflow This property defines the specific Repair workflow name utilized in SLA processes, impacting how repair tasks are managed.
com.snc.sla.run_old_sla_engine This property controls the activation of the old SLA engine, affecting how SLAs are processed in the system.
com.snc.sla.task_sla.log This property configures the logging level for TaskSLA, affecting the verbosity of logs generated during SLA processing.
com.snc.sla.task_sla.timers This property activates TaskSLA timers, allowing for their testing and evaluation in the ServiceNow environment.
com.snc.sla.task_sla_controller.log This property configures the logging verbosity for the TaskSLAController, with a default level of Notice.
com.snc.sla.task_sla_controller.timers This property activates all TaskSLAController timers, facilitating testing and debugging of SLA-related tasks.
com.snc.sla.timers This property allows the activation of SLA calculation timers, which are typically disabled in production environments.
com.snc.sla.workflow.log This property configures the logging level for TaskSLAworkflow, with a default setting of Notice, affecting how much information is recorded in the logs.
com.snc.sla.workflow.run_for_breached This property enables the execution of workflows for Task SLAs that are breached at the time of attachment, ensuring timely responses to SLA violations.
com.snc.sow_on_call.supported_tables This property defines the tables that can be utilized for on-call scheduling, with 'incident' as the default value.
com.snc.status_process_planned_task_entities This property configures the task types that trigger automatic status updates based on end date changes, impacting project task management.
com.snc.sw.mapping.reaper.checkpoints_to_keep It defines how many checkpoints are stored, with a default of 1000, and allows for complete retention by setting a non-positive integer.
com.snc.sw.mapping.reaper.ignored_services_from_optimization It allows specified services to keep all change marks for a maximum of three months instead of adhering to the general checkpoint limit set by another property.
com.snc.sw.mapping.reaper.max_reap_size This property limits the number of checkpoints that can be deleted per service during the Checkpoint Reaper job, with a non-positive value allowing unlimited deletions.
com.snc.task.add_change_request This property defines a list of task types, such as problem and incident, that permit the addition of change requests via a user interface.
com.snc.task.associate_ci This property specifies a list of task types, including incident, problem, and change_request, that allow for the association of Configuration Items.
com.snc.task.dynamic_ci.useprogressworker This property configures the use of Progress Workers in the unpacking dynamic CI process, allowing for legacy behavior if needed.
com.snc.task.principal_class_filter This property defines a list of task types, such as incidents and change requests, that will utilize the Principal class filter on the cmdb_ci field.
com.snc.task.refresh_impacted_services It defines a list of task types that allow the 'Refresh Impacted Services' action, impacting how service disruptions are managed.
com.snc.task.refresh_impacted_services.useprogressworker This property configures the use of Progress Workers for managing the refresh of impacted services, allowing for legacy behavior if needed.
com.snc.teamdev.flush_cache This property controls the flushing of caches following certain UI actions in Team Development, impacting performance and cache management responsibilities.
com.snc.teamdev.requires_codereview This property enforces a requirement for code reviews prior to code being pushed to the ServiceNow instance, ensuring that all changes are vetted.
com.snc.time_card.autocreate This property, when enabled, creates a time card upon task updates, but is now obsolete.
com.snc.time_card.default_rate It defines the hourly rate used for time card processing when no applicable labor rate card exists, impacting cost management and reporting.
com.snc.time_card.start_day This property specifies the day on which time cards begin, impacting how time entries are recorded and queried.
com.snc.time_card.time_worked This property enables the automatic population of time cards with time worked entries, streamlining time tracking for users.
com.snc.time_card.update.effort This boolean property determines whether the actual effort for non-project planned tasks is updated according to the hours recorded in time cards.
com.snc.time_card.update.resource This boolean property determines whether the resource allocation record is updated according to the hours logged in time cards.
com.snc.time_sheet.max_hours_per_day This property defines the cap on daily hours logged in timesheets, but is no longer in use due to its deprecation.
com.snc.time_sheet.max_hours_per_week This property defines the upper limit of hours that can be recorded in a weekly timesheet, impacting time tracking practices.
com.snc.time_worked.update_task_timer This property determines whether the task timer field is updated automatically when task time worked values are modified.
com.snc.trigger_rules.log.level This property configures the logging level for trigger rules, allowing for different levels of detail in log messages.
com.snc.unified_plugin.connect.notification.enabled This property controls whether connect messages are sent to admin users for notifications related to applications.
com.snc.use_external_credentials This property allows the ServiceNow instance to utilize external credential storage, replacing sensitive data with identifiers to improve security during discovery and orchestration tasks.
com.snc.walker.default This property specifies the default walker implementation, allowing options like HISTORY, AUDIT, or CHECKPOINT to control data handling.
com.snc.wm.wo.task_window_days It defines the default duration in days for scheduling tasks, influencing the estimated end date based on agent or crew availability.
com.snc.word_doc_api.disable_wordapi This property determines whether the Word Document API is enabled or disabled, affecting document generation capabilities.
com.snc.word_doc_api.enable_fallback This property allows the system to revert to Glide functionality if the primary Word Document API service fails.
com.snc.word_doc_api.host_url This property configures the endpoint URL for the Word Document Server, enabling document generation and processing functionalities.
com.snc.word_doc_api.image_size_limit_kb This property defines the size limit in kilobytes for images included in Word documents, with a maximum value of 1024 KB.
com.snc.word_doc_api.max_repetitions This property specifies the upper limit on how many times a repeater block can be used in document templates, impacting report generation.
com.snc.word_doc_api.size_limit_mb This property defines the maximum allowable size for Word documents uploaded through the API, with a maximum limit of 10 MB.
com.snc.word_doc_api.supported_image_types It defines a list of supported image formats for inclusion in Word documents, affecting how images are handled during document creation.
com.snc.word_doc_api.unzip_word_size_limit_mb This property defines the maximum allowed size for unzipped Word documents, with a cap of 10 MB.
com.snc.word_doc_api.use_shared_services This property determines whether shared services are utilized for document processing in the system.