com.snc.incident.copy.related_listsThe com.snc.incident.copy.related_lists property specifies which related lists are copied from the originating incident. Admins should review this setting to ensure that relevant information is transferred during incident management processes.
The answers below summarize the purpose, scope, default effect, and review scenarios for this property.
| What does it do? | This property defines a comma-separated list of related tables that will be copied when an incident is created, affecting how related information is handled. |
|---|---|
| What area does it affect? | Incident Management |
| What does the default mean? | The default value is "task_ci,task_cmdb_ci_service,task_service_offering", which is the baseline setting used unless it is changed. |
| When should you review it? | Review this property when configuring incident workflows or adjusting related information transfer. |
Raw metadata from the property record.
| Property name | com.snc.incident.copy.related_lists |
|---|---|
| Sys ID | b644e8d7539232000600e26b88dc3402 |
| Type | string |
| Application | Global |
| Default value | task_ci,task_cmdb_ci_service,task_service_offering |
| Description | Related lists (comma-separated) that will be copied from the originating incident. Supported related tables: Affected CIs (task_ci), Impacted Services (task_cmdb_ci_service), Service Offerings (task_service_offering) and Business Applications (task_cmdb_ci_business_app) |
| Updated | 2024-05-25 03:39:07 |
Official references and nearby text excerpts where this property appears.