com.snc.incident.copy_comments_to_non_resolved_childIncThis property allows comments from a parent incident to be copied to all non-resolved child incidents. Admins should care about this setting to ensure consistent communication across related incidents.
The answers below summarize the purpose, scope, default effect, and review scenarios for this property.
| What does it do? | It enables the automatic copying of comments from a parent incident to its non-resolved child incidents, enhancing visibility and context. |
|---|---|
| What area does it affect? | Incident Management |
| What does the default mean? | The default value is "true", which means this behavior is enabled by default. |
| When should you review it? | Review this property when configuring incident communication practices or during incident management process updates. |
Raw metadata from the property record.
| Property name | com.snc.incident.copy_comments_to_non_resolved_childInc |
|---|---|
| Sys ID | e3e66157430121106afeff53e9b8f28d |
| Type | boolean |
| Application | Global |
| Default value | true |
| Description | Allow to copy comments from parent to all non-resolved child incidents. |
| Updated | 2024-05-25 03:39:12 |