com.snc.on_call_rotation.allow_rota_overlap

ServiceNow property description:

Configuration to control whether to allow overlapping Shift schedules.

Attributes

  • Sys ID: 419103b80b9b1300d93f478d83673ae1
  • Type: true | false
  • Application: Global
  • Default value: false
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AI generated property description:

The ServiceNow property `com.snc.on_call_rotation.allow_rota_overlap` is a configuration setting that determines whether overlapping shift schedules are permitted within on-call rotations. According to the provided documentation, this property allows administrators to control the overlap of shifts, which can be useful for ensuring continuous coverage or managing handovers between shifts. When enabled, multiple shifts can overlap, allowing more than one person to be on call during the same time period. This can be particularly beneficial in scenarios requiring high availability or redundancy. Conversely, disabling this property ensures that shifts do not overlap, maintaining clear and distinct on-call periods for each individual.

Source

Related property: com.snc.on_call_rotation.escalation_rule_rota_overlap