com.snc.on_call_rotation.notification.voice.use_notify_call

ServiceNow property description:

Use Notify call instead of Notify Conference Call for 'On-Call: Assign by Acknowledgment'. Technical note - Call should be used for acknowledgment flows. However due to legacy reasons Conference Call was used. Upgrade customers would want to test and uptake this change, if using customised 'On-Call: Assign by Acknowledgment' / 'On-Call: Assign by Acknowledgement Voice' workflow.

Attributes

  • Sys ID: 5e74f2c6eb9f70106de683402a522878
  • Type: true | false
  • Application: Global
  • Default value: true
Related property: com.snc.on_call_rotation.escalation_rule_rota_overlap