Key questions about this property
The answers below summarize the purpose, scope, default effect, and review scenarios for this property.
| What does it do? |
It determines which resource assignment statuses are considered in the calculation of resource efforts, enabling tailored views of resource availability and allocation. |
| What area does it affect? |
Resource Management |
| What does the default mean? |
No default value is stated in the ServiceNow documentation. |
| When should you review it? |
Review this property when adjusting resource assignment states for accurate capacity planning. |
Property record
Facts stated in the ServiceNow documentation. No out of the box record has been read from an instance yet.
| Property name |
com.snc.resource_management.exclude_status_from_capacity |
| Type |
Not stated |
| Application |
Not stated |
| Default value |
Not stated |
| Description |
Not stated |
Sources
Official references and nearby text excerpts where this property appears.
Context preview
Snippet 1
... capacity. A demand manager can use these insights to decide and allocate the pending work items to another resource with available effort. Important: Resource efforts calculations are driven by the com.snc.resource_management.exclude_status_from_capacity property. Admin can configure this property to calculate efforts for certain defined resource assignments only. For more information, see Resource Management properties. Using the com.snc.resource_management.exclude_status_from_capacity property, demand managers can customize ...
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