com.snc.sla.always_populate_business_fieldsThe property ensures that business fields on a Task SLA are populated with values from the actual fields when no schedule is assigned. Admins should care about this setting to maintain data consistency in SLA reporting and management.
The answers below summarize the purpose, scope, default effect, and review scenarios for this property.
| What does it do? | It controls whether business fields are filled with actual values or left empty when a Task SLA lacks a schedule. |
|---|---|
| What area does it affect? | Task SLA management |
| What does the default mean? | The default value is "true", which means this behavior is enabled by default. |
| When should you review it? | Review this property when configuring SLAs or troubleshooting data consistency issues. |
Raw metadata from the property record.
| Property name | com.snc.sla.always_populate_business_fields |
|---|---|
| Sys ID | 67d045aeeb60020070a9666cd206fe44 |
| Type | boolean |
| Application | Global |
| Default value | true |
| Description | <span style="font-weight:bold;font-size: larger">Always populate business fields on a Task SLA<br/></span> Set to No to leave the "business" fields empty or at 0 if a Task SLA does not have a schedule.<br/> Set to Yes to ensure that the "business" fields will contain the same values as those in the "actual" fields when the Task SLA does not have a schedule. |
| Updated | 2024-05-25 05:05:21 |
Official references and nearby text excerpts where this property appears.