Key questions about this property
The answers below summarize the purpose, scope, default effect, and review scenarios for this property.
| What does it do? |
This property determines whether workflows are triggered for Task SLAs that are breached at the time of attachment, enabling necessary actions even after a breach occurs. |
| What area does it affect? |
Service Level Agreements |
| What does the default mean? |
The default value is "true", which means this behavior is enabled by default. |
| When should you review it? |
Review this property when configuring SLAs with retroactive start to ensure workflows behave as intended. |
Out of the box property record
Raw metadata from the property record.
| Property name |
com.snc.sla.workflow.run_for_breached |
| Sys ID |
98929cf8eb3201003623666cd206fe62 |
| Type |
boolean |
| Application |
Global |
| Default value |
true |
| Description |
<span style="font-weight:bold;font-size: larger">Run workflow for a Task SLA that is already breached when it attaches<br/></span>
Set to Yes to ensure that the workflow for a Task SLA is executed when the Task SLA is already breached when it is attached to the task. |
| Updated |
2024-05-25 05:06:51 |
Sources
Official references and nearby text excerpts where this property appears.
Context preview
Snippet 1
... retroactive start is enabled, a task SLA may already be breached when it attaches. By default, the workflow does not run in this case. To change this behavior, set the com.snc.sla.workflow.run_for_breached property to true. Vendor The vendor associated with the SLA definition. Service Commitment Option to differentiate between a normal SLA definition and a service offering SLA definition. © 2026 ServiceNow, ...
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