Property reference

glide.ais.disable_kbb

The glide.ais.disable_kbb property prevents AI Search from indexing content found in knowledge blocks. Administrators should adjust this setting when they want to exclude specific knowledge block content from search results.

Default
Not stated
Type
Not stated
Application
Not stated

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? This property, when set to true, ensures that AI Search ignores knowledge block content during indexing of knowledge articles.
What area does it affect? AI Search indexing
What does the default mean? No default value is stated in the ServiceNow documentation.
When should you review it? Review this property when configuring search behavior or managing knowledge content visibility.

Property record

Facts stated in the ServiceNow documentation. No out of the box record has been read from an instance yet.

Property name glide.ais.disable_kbb
Type Not stated
Application Not stated
Default value Not stated
Description Not stated

Sources

Official references and nearby text excerpts where this property appears.

Context preview Snippet 1
... indexes content and metadata from your knowledge articles. Administrators can override this default behavior and exclude your knowledge block content from the search index by setting the value of the glide.ais.disable_kbb system property. If this system property's value is set to true, AI Search ignores knowledge block content when indexing content and metadata from your knowledge articles. To learn more about ...

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