glide.cs.worker.reduced_syseventThe glide.cs.worker.reduced_sysevent property prevents the Virtual Agent Hybrid Queue from adding messages to the sysevent table until the queue reaches capacity. This reduces the number of records in sysevent, which is important for maintaining system performance and manageability.
The answers below summarize the purpose, scope, default effect, and review scenarios for this property.
| What does it do? | When enabled, this property limits sysevent entries by only allowing messages to be added when the queue is full, helping to control database growth. |
|---|---|
| What area does it affect? | Virtual Agent Hybrid Queue |
| What does the default mean? | The default value is "false", which means this behavior is disabled by default. |
| When should you review it? | Review this property when optimizing system performance or managing database record growth. |
Raw metadata from the property record.
| Property name | glide.cs.worker.reduced_sysevent |
|---|---|
| Sys ID | b4935215530320101fdbddeeff7b12b2 |
| Type | boolean |
| Application | Global |
| Default value | false |
| Description | When set to true, the Virtual Agent Hybrid Queue will not add messages to the sysevent table unless the queue is full. This is meant to reduce the amount of records added to sysevent. When the queue is full, VA will continue to add state=READY messages to sysevent which makes them available for another node to process. |
| Updated | 2024-05-25 03:39:07 |