Property reference

glide.geolocation.proximity.location

The glide.geolocation.proximity.location property sets the maximum distance an agent can be from a designated location while still being recognized as present at that location. This affects how location-based assignments are managed, particularly in environments where agents frequently move around a site.

Default: 200 Type: integer Application: Global

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? It defines the maximum allowable distance in meters for an agent's location to be considered valid for task assignments.
What area does it affect? Geolocation and Task Assignment
What does the default mean? The default value is "200", which sets the baseline numeric behavior for this property.
When should you review it? Review this property when adjusting location-based task assignments or optimizing agent placement.

Out of the box property record

Raw metadata from the property record.

Property name glide.geolocation.proximity.location
Sys ID 9f219daad7211100158ba6859e61037b
Type integer
Application Global
Default value 200
Description Maximum distance an agent can be from a specific location and still be placed at that location (in meters)
Updated 2013-12-12 10:49:33

Sources

Official references and nearby text excerpts where this property appears.

Documentation excerpt View supporting context
Context preview Snippet 1
... system. When the operating system updates its location, your app updates with that location change. Distance and time property values are not honored for the iOS version of ServiceNow apps. glide.geolocation.proximity.location Maximum distance an agent can be from a specific location and still be placed at that location (in meters). This setting defines the maximum distance that an agent can be ...