SN System Properties Reference
Property reference

glide.knowman.default_pinned_section_header_title

The glide.knowman.default_pinned_section_header_title property sets the default header title for the pinned articles section on knowledge home pages. Admins should review this setting to ensure it aligns with their organization's content strategy and user experience goals.

Default
Featured Content
Type
string
Application
Global

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? This property defines the title displayed for pinned articles on knowledge home pages, influencing how users perceive and interact with featured content.
What area does it affect? Knowledge Management
What does the default mean? The default value is "Featured Content", which is the baseline setting used unless it is changed.
When should you review it? Review this property when updating knowledge home page layouts or content strategies.

Out of the box property record

Raw metadata from the property record.

Property name glide.knowman.default_pinned_section_header_title
Sys ID 657f19339f332100a04d7e50d67fcf7e
Type string
Application Global
Default value Featured Content
Description Default header title for the pinned articles section on knowledge home pages.
Updated 2024-05-25 03:39:01

Sources

Official references and nearby text excerpts where this property appears.

Documentation excerpt View supporting context
Context preview Snippet 1
... (glide.knowman.show_home_if_one_kb) Select to display the Knowledge homepage when the current user has access to only one knowledge base. Default header title for the pinned articles section on knowledge home pages (glide.knowman.default_pinned_section_header_title) Enter a title for the Featured Content section of the knowledge homepage. © 2026 ServiceNow, Inc. All rights reserved. ServiceNow, the ServiceNow logo, Now, and other ServiceNow marks are trademarks ...

More in glide.knowman

Other properties in the same namespace.

glide.knowman.count_helpful_feedback This boolean property enables or disables the counting of user feedback as helpful within the knowledge manage glide.knowman.create_incident_link This property specifies the URL format for generating the 'Create Incident' link, allowing users to create inc glide.knowman.create_incident_link.display This boolean property controls the visibility of the 'Create Incident' link within the application interface. glide.knowman.default_keyword This property defines the keyword that triggers the retrieval of pinned articles within the knowledge manageme glide.knowman.enable_approval_notification This property enables or disables notifications for approvers and authors in the article approval process. glide.knowman.enable_article_expiry_notification This property sends email notifications on the first day of each month for articles that will expire in the fo glide.knowman.enable_article_replacement_on_retire This property activates the feature that offers a replacement article for any retired article, enhancing user glide.knowman.enable_km_subscription This property controls whether users can subscribe to Knowledge Management articles to receive notifications a

All 101 properties in glide.knowman →