Key questions about this property
The answers below summarize the purpose, scope, default effect, and review scenarios for this property.
| What does it do? |
This property determines whether actionable feedback tasks are generated for flagged articles in the portal and workspace. |
| What area does it affect? |
Knowledge Management |
| What does the default mean? |
The default value is "true", which means this behavior is enabled by default. |
| When should you review it? |
Review this property when configuring feedback processes for knowledge articles. |
Out of the box property record
Raw metadata from the property record.
| Property name |
glide.knowman.feedback.enable_actionable_feedback_for_flag |
| Sys ID |
4945254453723300db47ddeeff7b122f |
| Type |
boolean |
| Application |
Global |
| Default value |
true |
| Description |
Create actionable feedback task when an article is flagged.
[Note: This property is applicable to portal and workspace only.] |
| Updated |
2024-05-25 03:38:58 |
Sources
Official references and nearby text excerpts where this property appears.
Context preview
Snippet 1
... Properties The Knowledge administrator can set configuration properties that would create actionable feedback tasks. Properties for Actionable Knowledge Feedback Property Description Create actionable feedback task when an article is flagged. (glide.knowman.feedback.enable_actionable_feedback_for_flag) Select the check box to enable actionable feedback task generation when an article is flagged for incorrect or inappropriate content. © 2026 ServiceNow, Inc. All rights reserved. ServiceNow, the ServiceNow ...
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