Property reference

glide.service_portal.page_route_all_portal_override

The glide.service_portal.page_route_all_portal_override property defines a list of service portal record sys_ids. When configured, it prevents page routes without a specified portal from being applied to the listed portals, impacting how users navigate the service portal.

Default: 26f2fffb77322300454792718a1061e5 Type: string Application: Global

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? This property overrides default page routing behavior by ignoring routes for specified service portal records that lack a portal designation.
What area does it affect? Service Portal routing
What does the default mean? The default value is "26f2fffb77322300454792718a1061e5", which is the baseline setting used unless it is changed.
When should you review it? Review this property when configuring service portal navigation or troubleshooting routing issues.

Out of the box property record

Raw metadata from the property record.

Property name glide.service_portal.page_route_all_portal_override
Sys ID e92f8ffa7300330018eea18d4ef6a737
Type string
Application Global
Default value 26f2fffb77322300454792718a1061e5
Description This property contains a comma separated list of service portal record sys_ids.  For any portal record specified in this property all page routes with no portal specified (applies to all portals) will be ignored and not applied.
Updated 2024-05-25 03:39:12