glide.ui.m_agentsThe glide.ui.m_agents property specifies which mobile user agents trigger the mobile web UI in ServiceNow. Admins should review this setting to ensure that users on supported mobile devices have an optimized experience.
The answers below summarize the purpose, scope, default effect, and review scenarios for this property.
| What does it do? | This property configures the mobile web UI activation based on specific user agent strings detected in the browser. |
|---|---|
| What area does it affect? | Mobile User Interface |
| What does the default mean? | The default value is "iphone,android_phone,IEMobile,Windows Phone,iPod,Windows CE,BlackBerry,BB10,android,mobile", which is the baseline setting used unless it is changed. |
| When should you review it? | Review this property when adding new mobile devices or troubleshooting mobile UI issues. |
Raw metadata from the property record.
| Property name | glide.ui.m_agents |
|---|---|
| Sys ID | 13aa4241eb310100d2d5abf11206fe1f |
| Type | string |
| Application | Global |
| Default value | iphone,android_phone,IEMobile,Windows Phone,iPod,Windows CE,BlackBerry,BB10,android,mobile |
| Description | Use the mobile web UI if one of these strings (comma-separated) appears in the browser's User Agent |
| Updated | 2024-05-25 03:58:55 |