SN System Properties Reference
Property reference

help.base.default

The help.base.default property sets the base URL for help contexts when the ServiceNow Wiki is disabled and no absolute URL is provided. Admins should review this setting to ensure users have access to the correct help documentation.

Default: http://docs.servicenow.com/?context= Type: string Application: Global

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? It defines the base URL used for help contexts in specific scenarios where the Wiki is not utilized.
What area does it affect? Help Documentation
What does the default mean? The default value is "http://docs.servicenow.com/?context=", which is the baseline setting used unless it is changed.
When should you review it? Review this property when configuring help links or updating documentation resources.

Out of the box property record

Raw metadata from the property record.

Property name help.base.default
Sys ID e0d9541d0a0a0bb0192f2617e59c2ed8
Type string
Application Global
Default value http://docs.servicenow.com/?context=
Description The base URL for help contexts in which ServiceNow Wiki = false and an absolute URL is not specified.
Updated 2024-05-25 04:29:47

Sources

Official references and nearby text excerpts where this property appears.

Documentation excerpt View supporting context
Context preview Snippet 1
... of ServiceNow, Inc., in the United States and/or other countries. Other company names, product names, and logos may be trademarks of the respective companies with which they are associated. 113 help.base.default (Context-Sensitive Help plugin) Sets the base URL for help contexts in which ServiceNow wiki is false and an absolute URL is not specified. • Type: string • Default value: http://servicenow.com/docs/?context= ...
Documentation excerpt View supporting context
Context preview Snippet 2
... default ServiceNow help system. Set base URLs To create numerous help contexts that direct to a single server other than the ServiceNow help system, enter the base URL in the help.base.default property. Base URL for custom help contexts © 2026 ServiceNow, Inc. All rights reserved. ServiceNow, the ServiceNow logo, Now, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, ...
Additional source link Another external reference for this property
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