problem.closed.role.reanalyze_from_canceled

ServiceNow property description:

Who can Re-analyze a Canceled Problem?

Attributes

  • Sys ID: d6e789f5874023000e3dd61e36cb0b8a
  • Type: choice list
  • Application: Global
  • Default value: problem_manager
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AI generated property description:

The ServiceNow property `problem.closed.role.reanalyze_from_canceled` specifies the user roles that are permitted to re-analyze a problem record that has been canceled. This property ensures that only users with the designated roles can change the state of a canceled problem back to an active state for further analysis. By default, this property is set to the `itil_admin` role, but it can be customized to include other roles as needed. This control helps maintain the integrity and proper management of problem records within the system. For more details, refer to the ServiceNow documentation on problem management properties.

Source

Related property: problem.closed.role.reanalyze_from_completed