SN System Properties Reference
Property reference

problem.closed.role.reanalyze_from_canceled

The property defines which user role is permitted to re-analyze a canceled problem. Admins should consider this setting to ensure that only authorized personnel can perform this action, impacting problem management workflows.

Default: problem_manager Type: choice list Application: Global

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? It specifies the user role that has the authority to re-analyze a problem that has been canceled, with a default setting of 'problem_manager'.
What area does it affect? Problem Management
What does the default mean? The default value is "problem_manager", which is the baseline setting used unless it is changed.
When should you review it? Review this property when adjusting user permissions or roles related to problem management.

Out of the box property record

Raw metadata from the property record.

Property name problem.closed.role.reanalyze_from_canceled
Sys ID d6e789f5874023000e3dd61e36cb0b8a
Type choice list
Application Global
Default value problem_manager
Description Who can Re-analyze a Canceled Problem?
Updated 2024-05-25 04:00:19

Sources

Official references and nearby text excerpts where this property appears.

Documentation excerpt View supporting context
Context preview Snippet 1
... Re-analyze. The state of the problem changes from Closed to Root Cause Analysis. The following problem management properties controls who can reanalyze the problem: ◦Who can Re-analyze a Canceled Problem? (problem.closed.role.reanalyze_from_canceled) ◦Who can Re-analyze a Risk Accepted (Closed state) Problem? (problem.closed.role.reanalyze_from_closed_riskaccepted) ◦Who can Re-analyze a Completed Problem?(problem.closed.role.reanalyze_from_completed) When all the related tasks mentioned in the problem management property List of related ...
Additional source link Another external reference for this property
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