Property reference

`sn_ci_analytics.analytic_conversation_completed_states`

The sn_ci_analytics.analytic_conversation_completed_states property defines the states that are considered completed in conversational analytics. Admins should review this setting to ensure it aligns with their definitions of conversation completion for accurate reporting.

Default: completed,faulted
Type: string
Application: Conversational Analytics

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do?	This property specifies which states, such as 'completed' and 'faulted', are recognized as completed in the context of conversational analytics.
What area does it affect?	Conversational Analytics
What does the default mean?	The default value is "completed,faulted", which is the baseline setting used unless it is changed.
When should you review it?	Review this property when adjusting conversation completion criteria or troubleshooting analytics reporting.

Out of the box property record

Raw metadata from the property record.

Property name	`sn_ci_analytics.analytic_conversation_completed_states`
Sys ID	`50dbd06977b20110c23e1f130e5a9953`
Type	string
Application	Conversational Analytics
Default value	`completed,faulted`
Description
Updated	2022-04-11 06:35:36

Sources

Official references and nearby text excerpts where this property appears.

More in `sn_ci_analytics`

Other properties in the same namespace.

sn_ci_analytics.ca.hide_customization This property controls the visibility of customization features in the Conversational Analytics application, e sn_ci_analytics.ca.job_max_conversation_count This property limits the number of conversations handled per job in the Conversational Analytics application, sn_ci_analytics.ca.processing_enabled This property enables or disables data processing for Conversational Analytics, affecting how insights are gen sn_ci_analytics.dashboard.enable_legacy_query_builder This boolean property determines whether the legacy query builder is activated for dashboard creation and mana sn_ci_analytics.dashboard.export_limit This property defines the upper limit of records that can be exported from the VA Dashboard, with a default va sn_ci_analytics.logging.verbosity This property configures the logging verbosity level for the Conversational Analytics application, impacting t sn_ci_analytics.on_hold_conversations_wait_time This property defines the wait time in milliseconds for the ETL process to handle 'On Hold' conversations, imp

All 8 properties in sn_ci_analytics →