Property reference

`sn_ci_analytics.on_hold_conversations_wait_time`

The sn_ci_analytics.on_hold_conversations_wait_time property sets the ETL wait time for processing conversations marked as 'On Hold'. Admins should review this setting to ensure timely data processing in Conversational Analytics, especially if delays are observed.

Default: 600000
Type: integer
Application: Conversational Analytics

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do?	This property defines the wait time in milliseconds for the ETL process to handle 'On Hold' conversations, impacting data availability.
What area does it affect?	Conversational Analytics
What does the default mean?	The default value is "600000", which sets the baseline numeric behavior for this property.
When should you review it?	Review this property if processing delays occur or during performance tuning.

Out of the box property record

Raw metadata from the property record.

Property name	`sn_ci_analytics.on_hold_conversations_wait_time`
Sys ID	`ba208cfb771e0110c23e1f130e5a990b`
Type	integer
Application	Conversational Analytics
Default value	`600000`
Description	ETL wait time to process conversations that are in 'On Hold' status. Time in milliseconds.
Updated	2022-03-30 14:47:27

Sources

Official references and nearby text excerpts where this property appears.

More in `sn_ci_analytics`

Other properties in the same namespace.

sn_ci_analytics.ca.processing_enabled This property enables or disables data processing for Conversational Analytics, affecting how insights are gen sn_ci_analytics.dashboard.enable_legacy_query_builder This boolean property determines whether the legacy query builder is activated for dashboard creation and mana sn_ci_analytics.dashboard.export_limit This property defines the upper limit of records that can be exported from the VA Dashboard, with a default va sn_ci_analytics.logging.verbosity This property configures the logging verbosity level for the Conversational Analytics application, impacting t sn_ci_analytics.analytic_conversation_completed_states This property specifies which states, such as 'completed' and 'faulted', are recognized as completed in the co sn_ci_analytics.ca.hide_customization This property controls the visibility of customization features in the Conversational Analytics application, e sn_ci_analytics.ca.job_max_conversation_count This property limits the number of conversations handled per job in the Conversational Analytics application,

All 8 properties in sn_ci_analytics →