Property reference

`sn_csm_ml_task.case.docintel.mlpredictor.enabled`

The sn_csm_ml_task.case.docintel.mlpredictor.enabled property activates Document Intelligence for Customer Service Management. Admins should care about this setting as it is automatically enabled when a use case is created, impacting how document predictions are processed.

Default: Not stated
Type: Not stated
Application: Not stated

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do?	This property enables the Document Intelligence feature, allowing for enhanced processing of documents within Customer Service Management.
What area does it affect?	Document Intelligence features
What does the default mean?	No default value is stated in the ServiceNow documentation.
When should you review it?	Review this property when setting up or modifying use cases that utilize Document Intelligence.

Property record

Facts stated in the ServiceNow documentation. No out of the box record has been read from an instance yet.

Property name	`sn_csm_ml_task.case.docintel.mlpredictor.enabled`
Type	Not stated
Application	Not stated
Default value	Not stated
Description	Not stated

Sources

Official references and nearby text excerpts where this property appears.

Brazil docs View supporting context

Context preview Snippet 1

... Properties installed with Task Intelligence for Customer Service (continued) Property Description sn_csm_ml_task.case.languagedetection.default_confidence Stores the confidence level threshold for the language detection feature. The default value is 0.7. Document Intelligence properties sn_csm_ml_task.case.docintel.mlpredictor.enabled Enables Document Intelligence for Customer Service Management. Note: This property is activated automatically when the user creates a use case. sn_csm_ml_task.case.docintel.parsing_supported_types Contains a list of the supported attachment types: image/png,image/ ...

More in `Other namespaces`

Other properties in the same namespace.

sn_cs_queryrules.use_query_rules When enabled, this property uses the sn_query_rule table to manage read access for customer service management sn_cse.com.snc.csf.generate_signature_commit This property activates the automatic generation of signatures for records during source control commits, ensu sn_csm_case_digest.publish.batch_size This property sets the batch size for publishing child case PCR records, impacting how many records are proces sn_csm_gen_ai.ask_ai_dropdown_questions This property defines the specific drop-down questions available for users interacting with the Ask AI feature sn_csm_ml_task.case.docintel.parsing_supported_types This property defines a list of supported attachment types for Document Intelligence, including image/png, ima sn_csm_pricing.auto_add_target_lines This property disables the automatic generation of derived pricing lines, requiring sellers to manually add an sn_customercentral.data.scope.days_limit This property configures the time frame for data visibility in Customer Central, allowing customization of the sn_cwf_wrkspc.glide.ai_record_activity.include_tables This property configures the specific tables that will have their activity recorded within the CSM and FSM Con

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