Property reference

sn_fsm.update_potential_assignment_groups

The sn_fsm.update_potential_assignment_groups property updates the wm_work_order_task_potential_assignment_groups table with potential assignment groups for work order tasks. When enabled, it automatically populates assignment groups based on location and available resources, streamlining task assignment for administrators.

Default: false Type: boolean Application: Global

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? This property enables the automatic calculation and population of potential assignment groups for work order tasks, enhancing efficiency in task management.
What area does it affect? Work Order Task Management
What does the default mean? The default value is "false", which means this behavior is disabled by default.
When should you review it? An admin should review this property when configuring assignment groups or optimizing task assignment processes.

Out of the box property record

Raw metadata from the property record.

Property name sn_fsm.update_potential_assignment_groups
Sys ID 7d4b877153923010b69addeeff7b12b8
Type boolean
Application Global
Default value false
Description Update the wm_work_order_task_potential_assignment_groups table with potential assignment groups for the work order task.
Updated 2021-09-02 11:50:02

Sources

Official references and nearby text excerpts where this property appears.

Documentation excerpt View supporting context
Context preview Snippet 1
... calculated and automatically populated based on the location and assignment groups if there are more than one that can be serviced for a work order task. Applicable only when: ◦The sn_fsm.update_potential_assignment_groups system property is set to true. ◦More than one assignment group is found for the location. ◦Territory model is inactive. Assigned to Individual agent, vendor, or crew to complete the ...