Property reference

sn_fsm_customer_ex.work.management.cx.show_route_on_map

The property enables the display of the route taken by an agent on a map. When enabled, it provides users with a visual representation of the agent's journey, enhancing tracking and planning capabilities.

Default
true
Type
boolean
Application
Field Service Management - Customer Experience

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? This boolean property determines whether the route taken by an agent is shown on a map, affecting how travel is visualized in the Field Service Management application.
What area does it affect? Field Service Management
What does the default mean? The default value is "true", which means this behavior is enabled by default.
When should you review it? Review this property when configuring map features or troubleshooting route display issues.

Out of the box property record

Raw metadata from the property record.

Property name sn_fsm_customer_ex.work.management.cx.show_route_on_map
Sys ID 07a0852fc32b1010854841e67d40ddb4
Type boolean
Application Field Service Management - Customer Experience
Default value true
Description Show route on Map
Updated 2020-10-05 08:34:57

Sources

Official references and nearby text excerpts where this property appears.

Context preview Snippet 1
... feature Property Description sn_fsm_customer_ex.work.management.cx.share_agent_details Updates the geolocation map with the latest location of an agent. • Type: true/false • Default value: true • Location: Field Service > Administration > Properties sn_fsm_customer_ex.work.management.cx.show_route_on_map Displays the route taken by an agent on a map. • Type: true/false • Default value: true • Location: Field Service > Administration > Properties Note: If this property is ...

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