sn_iar_hr.hr_intent_solution_enable The sn_iar_hr.hr_intent_solution_enable property enables the recommendation of Virtual Agent topics for HR cases. When set to true, it enhances the Issue Auto Resolution process by prioritizing relevant Virtual Agent topics over standard AI search results.
The answers below summarize the purpose, scope, default effect, and review scenarios for this property.
| What does it do? | This property determines whether the Issue Auto Resolution for HR recommends Virtual Agent topics based on active intent mappings, improving case resolution efficiency. |
|---|---|
| What area does it affect? | Issue Auto Resolution for HR |
| What does the default mean? | No default value is stated in the ServiceNow documentation. |
| When should you review it? | Review this property when configuring HR case resolution processes or optimizing Virtual Agent interactions. |
Facts stated in the ServiceNow documentation. No out of the box record has been read from an instance yet.
| Property name | sn_iar_hr.hr_intent_solution_enable |
|---|---|
| Type | Not stated |
| Application | Not stated |
| Default value | Not stated |
| Description | Not stated |
Official references and nearby text excerpts where this property appears.
Other namespacesOther properties in the same namespace.
sn_hr_va.min_admin_count
This property enforces a minimum of two active HR Virtual Agent admins to maintain operational integrity and p
sn_hs_im_osha.osha_300_form_pdf_template_sys_id
It specifies the unique identifier for the OSHA 300 form PDF template, impacting how the form is generated and
sn_hs_im_osha.osha_301_form_pdf_template_sys_id
This property defines the unique identifier for the OSHA 301 form PDF template used in health and safety case
sn_ia_common.product_console.url
This property specifies the URL for accessing the product console page, impacting navigation within the Setup
sn_imt_core.visitor_syncing
This property controls the synchronization of visitor records between the Safe Workplace and Workplace Visitor
sn_inc_uni_req.incident.universal_request.copy_fields
It specifies a list of fields to be copied from Universal Request to Incident upon creation, facilitating data
sn_ind_tmt_orm.order_task_schedule
This property configures the business hours during which tasks are processed in Jeopardy Management, impacting
sn_ind_tmt_orm.project.task.auto.closure
This property controls whether project tasks are automatically closed when all associated child tasks are comp