SN System Properties Reference
Property reference

sn_ms_oam.outlookactionable.originator

The sn_ms_oam.outlookactionable.originator property specifies the provider ID for Outlook Actionable Messages. Admins need to set this value to ensure that actionable messages are correctly rendered in emails sent from ServiceNow.

Default
130e10fd-f029-4b15-9afe-080d08b1b932
Type
string
Application
Outlook Actionable Messages

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? This property configures the originator ID for sending actionable messages through Outlook, enabling users to interact with notifications directly from their email client.
What area does it affect? Outlook Actionable Messages
What does the default mean? The default value is "130e10fd-f029-4b15-9afe-080d08b1b932", which is the baseline setting used unless it is changed.
When should you review it? Review this property when setting up or updating the Outlook Actionable Messages integration.

Out of the box property record

Raw metadata from the property record.

Property name sn_ms_oam.outlookactionable.originator
Sys ID 0e9b934e73431300295ac1f52ff6a746
Type string
Application Outlook Actionable Messages
Default value 130e10fd-f029-4b15-9afe-080d08b1b932
Description
Updated 2018-07-03 15:40:51

Sources

Official references and nearby text excerpts where this property appears.

Documentation excerpt View supporting context
Context preview Snippet 1
... an email from a customized email address, you should register as a new service in the Microsoft website setting the scope as Organization. Specify the provider ID value in the sn_ms_oam.outlookactionable.originator property. • Actionable messages are based on the Sender Policy Framework (SPF)/DomainKeys Identified Mail (DKIM) validation for the email sender verification. If an email recipient receives email via an external ...
Documentation excerpt View supporting context
Context preview Snippet 2
... and/or other countries. Other company names, product names, and logos may be trademarks of the respective companies with which they are associated. 2479 3. On your ServiceNow instance, update the sn_ms_oam.outlookactionable.originator System property value with the new Provider Id (originator) copied from Step 2. 4. Navigate to All > System OAuth > Application Registry. 5. Select Outlook Actionable. 6. On the ...
Documentation excerpt View supporting context
Context preview Snippet 3
... an email from a customized email address, you should register as a new service in the Microsoft website setting the scope as Organization. Specify the provider ID value in the sn_ms_oam.outlookactionable.originator property. • Actionable messages are based on the Sender Policy Framework (SPF)/DomainKeys Identified Mail (DKIM) validation for the email sender verification. If an email recipient receives email via an external ...