SN System Properties Reference
Property reference

sn_ms_oam.portal.suffix

The sn_ms_oam.portal.suffix property defines the URL suffix for the Service Portal used when survey questions exceed a specified limit. Admins should review this setting to ensure surveys open in the correct portal when triggered from Microsoft Outlook.

Default
esc
Type
string
Application
Outlook Actionable Messages

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? This property specifies the URL suffix for the Service Portal that opens when survey questions exceed the limit set by another property.
What area does it affect? Service Portal configuration
What does the default mean? The default value is "esc", which is the baseline setting used unless it is changed.
When should you review it? Review this property when configuring survey behavior in Microsoft Outlook.

Out of the box property record

Raw metadata from the property record.

Property name sn_ms_oam.portal.suffix
Sys ID 2a1eff2943a5a550105ed9c7ccb8f232
Type string
Application Outlook Actionable Messages
Default value esc
Description Service Portal URL suffix you want to use for portal
Updated 2025-09-11 14:16:04

Sources

Official references and nearby text excerpts where this property appears.

Documentation excerpt View supporting context
Context preview Snippet 1
... card that is rendered in email messages on Microsoft Outlook. If the number of questions exceeds the value of this property, the survey opens on the portal specified in the sn_ms_oam.portal.suffix property. Procedure 1. Navigate to the All menu and enter sys_properties.list in the navigation filter. The System Properties [sys_properties] table appears. 2. In the Name column, search for sn_ms_oam.feedback_survey_question_count. 3. ...