sn_sow_collab.user_presence_refresh_duration

ServiceNow property description:

Specifies the refresh duration for getting user availability status, set the minimum limit to '60'secs

Attributes

  • Sys ID: dc6eb97197ef8110712f3da71153af58
  • Type: integer
  • Application: Collaboration Services for Service Operations Workspace
  • Default value: 180
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AI generated property description:

The ServiceNow property `sn_sow_collab.user_presence_refresh_duration` determines the interval at which the system refreshes the user availability status in the Service Operations Workspace. According to the documentation, this property allows administrators to specify the duration in seconds. The minimum limit for this refresh duration is set to 60 seconds, ensuring that the user presence status is updated at least once every minute. This setting helps maintain an accurate and timely representation of user availability within the workspace. Adjusting this property can help balance between real-time accuracy and system performance.

Source

Related property: sn_sow_collab.enable_requester_in_sidebar_discussion