SN System Properties Reference
Property reference

sn_sow_interaction.requester_info_task_query_day_range

The sn_sow_interaction.requester_info_task_query_day_range property defines the number of days for which tasks are retrieved for the Requester info side panel in Interaction records. Admins should review this setting to ensure relevant task information is displayed, with a default value of 7 days.

Default: 7 Type: integer Application: Interaction Management for Service Operations Workspace

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? This property configures the time range in days for fetching tasks related to the requester in the Interaction Management application.
What area does it affect? Interaction Management
What does the default mean? The default value is "7", which sets the baseline numeric behavior for this property.
When should you review it? Review this property when adjusting the visibility of task information for requesters in the Interaction records.

Out of the box property record

Raw metadata from the property record.

Property name sn_sow_interaction.requester_info_task_query_day_range
Sys ID 4579dc403ce31110f8770595aecb47f1
Type integer
Application Interaction Management for Service Operations Workspace
Default value 7
Description Specifies the number of days, tasks should be fetched as an information for Interaction record's Requester info side panel.
Updated 2024-05-25 03:38:57