SN System Properties Reference
Property reference

sn_sow_mim.playbook_ids

The sn_sow_mim.playbook_ids property specifies the Sys IDs of playbook definitions to be displayed in the Major Incident Playbooks tab within incident records. Admins should review this property to ensure relevant playbooks are accessible during major incident management.

Default
3850d391533531108f2bddeeff7b1208
Type
string
Application
Major Incident Management for Service Operations Workspace

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? This property configures which playbook executions are shown in the Major Incident Playbooks side panel of the ServiceNow Operations Workspace.
What area does it affect? Major Incident Management
What does the default mean? The default value is "3850d391533531108f2bddeeff7b1208", which is the baseline setting used unless it is changed.
When should you review it? Review this property when updating playbook definitions or during major incident process improvements.

Out of the box property record

Raw metadata from the property record.

Property name sn_sow_mim.playbook_ids
Sys ID cf060bf5533431108f2bddeeff7b12b7
Type string
Application Major Incident Management for Service Operations Workspace
Default value 3850d391533531108f2bddeeff7b1208
Description The playbook executions corresponding to the playbook definition Sys IDs specified in this property will be displayed in the "Major Incident Playbooks" side panel tab within the incident record in the ServiceNow Operations Workspace (SOW). Please provide the definition Sys IDs as a list of comma-separated values.
Updated 2023-10-09 13:32:23

Sources

Official references and nearby text excerpts where this property appears.

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