SN System Properties Reference
Property reference

wm_notification.upcoming.task.reminder.minutes.before

The wm_notification.upcoming.task.reminder.minutes.before property defines the time in minutes before an upcoming task reminder is sent to the assigned agent. If not set, no reminder will be sent, which may lead to missed tasks or deadlines.

Default: 45 Type: choice list Application: Global

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? This property configures the timing of push notifications for upcoming task reminders, with a default setting of 45 minutes before the task start time.
What area does it affect? Task Notifications
What does the default mean? The default value is "45", which is the baseline setting used unless it is changed.
When should you review it? Review this property when adjusting reminder settings for task management.

Out of the box property record

Raw metadata from the property record.

Property name wm_notification.upcoming.task.reminder.minutes.before
Sys ID de0472814f122600bb5e89bf0210c702
Type choice list
Application Global
Default value 45
Description Time before the upcoming reminder will be sent Note: Value is in minutes, If no value is set, reminder will NOT be sent.
Updated 2016-10-04 15:06:49

Sources

Official references and nearby text excerpts where this property appears.

Documentation excerpt View supporting context
Context preview Snippet 1
... are sent to the agent assigned to the task. Send notifications as upcoming task reminders. Reminders can be set at 15-minute intervals up to one hour. These reminders require the wm_notification.upcoming.task.reminder.minutes.before system property to be set. The default setting is 45 minutes before the task start time. If the value for this property is not defined, the agent does not receive ...