Key questions about this property
The answers below summarize the purpose, scope, default effect, and review scenarios for this property.
| What does it do? |
This property configures the method for calculating travel estimates for agents assigned tasks through auto assignment, utilizing either Google Maps API or straight-line estimates. |
| What area does it affect? |
Field Service Management |
| What does the default mean? |
The default value is "Use Google Maps API", which is the baseline setting used unless it is changed. |
| When should you review it? |
Review this property when optimizing task assignment methods or evaluating travel time accuracy. |
Out of the box property record
Raw metadata from the property record.
| Property name |
work.management.travel.calculation.auto_assignment |
| Sys ID |
00971b63b3f323009b256ad4c6a8dc8d |
| Type |
choice list |
| Application |
Global |
| Default value |
Use Google Maps API |
| Description |
Auto Assignment |
| Updated |
2019-03-12 03:39:55 |
Sources
Official references and nearby text excerpts where this property appears.
Context preview
Snippet 1
... Management (continued) Property Description agents are assigned tasks using dynamic scheduling. • Type: choice list • Default value: Use straight line estimate • Location: Field Service > Administration > Properties work.management.travel.calculation.auto_assignment Uses the Google Maps API or straight-line estimates to calculate estimated agent travel time and distance to task locations when agents are assigned tasks using auto assignment. • Type: choice ...
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