Property reference

aiux.experience

The aiux.experience property enables or disables the AI user experience features in ServiceNow. Admins should review this setting to ensure optimal functionality and user engagement based on their organization's needs.

Default
true
Type
boolean
Application
Global

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? This boolean property determines whether AI-driven user experience features are active, influencing how users interact with the platform.
What area does it affect? User experience features
What does the default mean? The default value is "true", which means this behavior is enabled by default.
When should you review it? Review this property when assessing user engagement strategies or after major updates.

Out of the box property record

Raw metadata from the property record.

Property name aiux.experience
Sys ID 4d5a1cba8307cf50f090b0d6feaad3b0
Type boolean
Application Global
Default value true
Description
Updated 2026-09-04 07:19:17

Sources

Official references and nearby text excerpts where this property appears.

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