Notes on ServiceNow configuration
Deep dives into system properties, platform behavior and the settings that are hard to find in the official documentation.
How Moveworks Works
Since ServiceNow acquired Moveworks, I wanted to understand Moveworks Agent Studio from a ServiceNow architect’s perspective.
Read article →I Kept Solving the Same ServiceNow Problem — So I Turned It into a Product
If you work with ServiceNow as a developer, architect, or consultant, you probably know the feeling: you keep searching for the same system properties...
Read article →ServiceNow Now Assist Skill Kit
On August 1st, 2024, ServiceNow introduced the “Now Assist Skill Kit” as part of the Xanadu release.
Read article →Cheat Sheet: Mastering ServiceNow Cloning Configurations
Setting up a cloning profile in ServiceNow can be complex, especially when deciding which tables to exclude or preserve to meet your specific goals.
Read article →5 Decision Builder Best Practices to follow
After implementing many data driven business processes with Decision Tables in ServiceNow, I want to share my personal best practices on how to leverage...
Read article →Solving Popular Data Science Challenge with ServiceNow Predictive Intelligence
In this article I am presenting a Proof of Concept (PoC) to showcase how ServiceNow Predictive Intelligence can be applied to solve the popular “Titanic”...
Read article →5 Catalog Item Best Practices to follow
After implementing more than 100 Catalog Items, I want to share my personal best practices.
Read article →Why Declaration of Variables is Essential in ServiceNow
In the following, I will show you an example of what can go wrong with variables in JavaScript and provide a list of 31 affected Out of the Box (OOB)...
Read article →5 ServiceNow Flow Designer Best Practices to follow
After implementing more than 100 productive flows, subflows and actions in ServiceNow, I want to share my personal Flow Designer best practices.
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