Namespace
assignment_workbench
3 ServiceNow system properties in this namespace, with what each one does.
assignment_workbench.find.agents.title |
This property defines the text displayed on the macro button used to find agents within the assignment workbench. |
assignment_workbench.new.window |
When set to true, this property opens the assignment workbench in a separate window, facilitating easier access and multitasking for agents. |
assignment_workbench.task_skill_limit |
This property restricts the number of skills that can be associated with a task, helping to streamline task assignments and management. |