Namespace

sn_ci_analytics

8 ServiceNow system properties in this namespace, with what each one does.

sn_ci_analytics.analytic_conversation_completed_states This property specifies which states, such as 'completed' and 'faulted', are recognized as completed in the context of conversational analytics.
sn_ci_analytics.ca.hide_customization This property controls the visibility of customization features in the Conversational Analytics application, enhancing user focus on core functionalities.
sn_ci_analytics.ca.job_max_conversation_count This property limits the number of conversations handled per job in the Conversational Analytics application, helping to manage system load.
sn_ci_analytics.ca.processing_enabled This property enables or disables data processing for Conversational Analytics, affecting how insights are generated from conversations.
sn_ci_analytics.dashboard.enable_legacy_query_builder This boolean property determines whether the legacy query builder is activated for dashboard creation and management.
sn_ci_analytics.dashboard.export_limit This property defines the upper limit of records that can be exported from the VA Dashboard, with a default value of 1000.
sn_ci_analytics.logging.verbosity This property configures the logging verbosity level for the Conversational Analytics application, impacting the detail of logs generated.
sn_ci_analytics.on_hold_conversations_wait_time This property defines the wait time in milliseconds for the ETL process to handle 'On Hold' conversations, impacting data availability.