Namespace

sn_sow_problem

3 ServiceNow system properties in this namespace, with what each one does.

sn_sow_problem.defect.create_from_problem.attributes This property defines a list of attributes that are automatically transferred from a problem record to a defect record during creation.
sn_sow_problem.enhancement.create_from_problem.attributes It specifies a comma-separated list of attributes from the problem record that will be included in the new enhancement.
sn_sow_problem.improvement_initiative.create_from_problem.attributes It specifies a list of attributes, such as short description and priority, that are automatically copied from a problem to an improvement initiative.