Namespace
sn_wsd_case
3 ServiceNow system properties in this namespace, with what each one does.
sn_wsd_case.acceptance_timeout |
This property defines the maximum time allowed for user acceptance of case resolutions in Workplace Case Management, defaulting to 172800 seconds if not otherwise specified. |
sn_wsd_case.lead_time_info_msg_for_limited_services |
This property controls the visibility of lead time messaging for workplace services, informing users about item availability and warnings for those with bypass roles. |
sn_wsd_case.wsd_inbound_email |
This property specifies the email address used to check for incoming emails related to Workplace Service Delivery and Case Management. |