Property reference

`change.conflict.identifymostcritical`

Identifies the most critical business or application service affected when a conflict is detected on a supporting configuration item. With the default enabled, conflict analysis identifies that service as the most critical affected service.

Default: true
Type: boolean
Application: Global
Category: ITSM: Incident, Problem & Change

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do?	This boolean property determines whether the system identifies the most critical service affected by configuration item conflicts, helping prioritize resolution efforts.
What area does it affect?	Change Management
What does the default mean?	The default value is "true", which means this behavior is enabled by default.
When should you review it?	Review this property when configuring change management processes or during incident resolution planning.

Out of the box property record

Raw metadata from the property record.

Property name	`change.conflict.identifymostcritical`
Sys ID	`7026f314676303006e6eadab9485ef2b`
Type	boolean
Application	Global
Default value	`true`
Description	Identify the most critical business or application service affected when a conflict is detected against a supporting configuration item
Updated	2024-05-25 03:55:12

Sources

Official references and nearby text excerpts where this property appears.

Brazil docs Detect change conflicts ↗

Context preview Snippet 1

... are changed: • Configuration item • Planned start date • Planned end date change.conflict.populateimpactedcis Automatically includes and lists all the business and application services with related CIs that have conflicts. change.conflict.identifymostcritical Identifies the most affected business or application services that have a related conflicting CI. change.conflict.next_available.schedule_window Factors from the scheduled planned start date or end date of the change request © ...

Additional source link Another external reference for this property

Open reference

More in `change`

Other properties in the same namespace.

change.conflict.currentci This property enables conflict checking for change requests against existing scheduled changes for the same CI change.conflict.currentwindow This boolean property specifies whether change requests should be checked for conflicts within the CI's mainte change.conflict.execution.log This property configures the logging level for ChangeConflictExecution, with a default setting of 'Notice' to change.conflict.handler.log This property configures the logging level for the ChangeConflictHandler, influencing how much detail is captu change.conflict.information This property enables or disables the display of information windows during change request conflict checks, en change.conflict.lockdown It activates the evaluation of Change Lockdown records during conflict detection for change requests, ensuring change.conflict.log This property configures the logging verbosity for ChangeCheckConflict, allowing for different levels of detai change.conflict.max_count This property specifies the maximum number of conflict records created per conflict type during conflict detec

All 40 properties in change →