Property reference

com.glide.cs.convesation_idle_timeout

The com.glide.cs.convesation_idle_timeout property sets the duration in seconds before an idle conversation times out. This timeout helps manage system resources and ensures that inactive sessions do not linger indefinitely, which is crucial for maintaining performance.

Default
Not stated
Type
Not stated
Application
Not stated

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? It defines the maximum idle time for conversations before they are automatically terminated, impacting user experience and resource management.
What area does it affect? Conversational Interfaces
What does the default mean? No default value is stated in the ServiceNow documentation.
When should you review it? Review this property when adjusting timeout settings for user sessions or optimizing system performance.

Property record

Facts stated in the ServiceNow documentation. No out of the box record has been read from an instance yet.

Property name com.glide.cs.convesation_idle_timeout
Type Not stated
Application Not stated
Default value Not stated
Description Not stated

Sources

Official references and nearby text excerpts where this property appears.

Context preview Snippet 1
... Enter integer. Value Enter the number of seconds before the workflow action times out. The default value is 120 seconds. This value should not exceed the value set in the com.glide.cs.convesation_idle_timeout system property. The com.glide.cs.convesation_idle_timeout property's default timeout value is 7,200 seconds. b. Select Submit. Login to transfer guest chat history to an authenticated Virtual Agent session Elevate guest users to ...

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