com.glide.cs.line_idle_timeout The com.glide.cs.line_idle_timeout property sets the duration in seconds that abandoned conversations in the LINE messaging app remain open after the last user response. Admins should adjust this timeout to manage idle conversations effectively, ensuring they close within a reasonable timeframe.
The answers below summarize the purpose, scope, default effect, and review scenarios for this property.
| What does it do? | This property configures the idle timeout for abandoned Virtual Agent conversations in the LINE messaging app, allowing administrators to specify how long these conversations stay open. |
|---|---|
| What area does it affect? | Virtual Agent Conversations |
| What does the default mean? | No default value is stated in the ServiceNow documentation. |
| When should you review it? | Review this property when configuring idle timeouts for LINE messaging app conversations or adjusting conversation management settings. |
Facts stated in the ServiceNow documentation. No out of the box record has been read from an instance yet.
| Property name | com.glide.cs.line_idle_timeout |
|---|---|
| Type | Not stated |
| Application | Not stated |
| Default value | Not stated |
| Description | Not stated |
Official references and nearby text excerpts where this property appears.
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