com.glide.cs.neutral_sentiment_min_value The com.glide.cs.neutral_sentiment_min_value property sets the minimum threshold for neutral sentiment in messages. Admins should review this setting to ensure accurate sentiment analysis during interactions, particularly when transitioning between virtual and live agents.
-0.5The answers below summarize the purpose, scope, default effect, and review scenarios for this property.
| What does it do? | This property defines the lowest value for neutral sentiment, influencing how messages are categorized in sentiment analysis. |
|---|---|
| What area does it affect? | Sentiment Analysis |
| What does the default mean? | The default value is "-0.5", which is the baseline setting used unless it is changed. |
| When should you review it? | Review this property when adjusting sentiment thresholds for message handling in conversational interfaces. |
Raw metadata from the property record.
| Property name | com.glide.cs.neutral_sentiment_min_value |
|---|---|
| Sys ID | 78f0c727536601104ea9ddeeff7b12da |
| Type | string |
| Application | Global |
| Default value | -0.5 |
| Description | Set minimum value of neutral sentiment of message |
| Updated | 2022-04-07 15:04:21 |
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