Key questions about this property
The answers below summarize the purpose, scope, default effect, and review scenarios for this property.
| What does it do? |
It configures the default behavior of the attachment view action to redirect users to either the classic or Next Experience document viewer. |
| What area does it affect? |
Document Viewing Experience |
| What does the default mean? |
The default value is "next_experience", which is the baseline setting used unless it is changed. |
| When should you review it? |
Review this property when changing document viewer preferences or updating UI configurations. |
Out of the box property record
Raw metadata from the property record.
| Property name |
com.snc.documentviewer.default |
| Sys ID |
40ba01e9fff903104cb9ffffffffff94 |
| Type |
choice list |
| Application |
Global |
| Default value |
next_experience |
| Description |
Determines the default document viewer (classic or Next Experience) used when clicking [View] on an attachment in the classic UI, which renders via sys_attachment.do?view=true
It changes the behaviour of sys_attachment.do?view=true to redirect to either the classic or Next Experience document viewer. |
| Updated |
2026-07-03 10:16:27 |
Sources
Official references and nearby text excerpts where this property appears.
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