Property reference

com.snc.documentviewer.default

The com.snc.documentviewer.default property sets the default document viewer for attachments in the classic UI. Admins should review this setting to ensure users are directed to the preferred viewer when accessing documents.

Default
next_experience
Type
choice list
Application
Global

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? It configures the default behavior of the attachment view action to redirect users to either the classic or Next Experience document viewer.
What area does it affect? Document Viewing Experience
What does the default mean? The default value is "next_experience", which is the baseline setting used unless it is changed.
When should you review it? Review this property when changing document viewer preferences or updating UI configurations.

Out of the box property record

Raw metadata from the property record.

Property name com.snc.documentviewer.default
Sys ID 40ba01e9fff903104cb9ffffffffff94
Type choice list
Application Global
Default value next_experience
Description Determines the default document viewer (classic or Next Experience) used when clicking [View] on an attachment in the classic UI, which renders via sys_attachment.do?view=true It changes the behaviour of sys_attachment.do?view=true to redirect to either the classic or Next Experience document viewer.
Updated 2026-07-03 10:16:27

Sources

Official references and nearby text excerpts where this property appears.

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