Property reference

`com.snc.iam.conference_call_follow_on_call_escalation`

The com.snc.iam.conference_call_follow_on_call_escalation property determines whether the escalation path is followed during a conference call. Setting this property to true ensures that the escalation hierarchy is automatically adhered to when initiating calls.

Default: false
Type: string
Application: Global

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do?	This property configures the behavior of conference call escalations by following the defined escalation path when a call is initiated.
What area does it affect?	Conference Call Management
What does the default mean?	The default value is "false", which is the baseline setting used unless it is changed.
When should you review it?	Review this property when configuring conference call settings or adjusting escalation procedures.

Out of the box property record

Raw metadata from the property record.

Property name	`com.snc.iam.conference_call_follow_on_call_escalation`
Sys ID	`078fcfd25f88230084a5a184ff466628`
Type	string
Application	Global
Default value	`false`
Description
Updated	2025-09-03 17:37:36

Sources

Official references and nearby text excerpts where this property appears.

Brazil docs View supporting context

Context preview Snippet 1

... add a user group to the conference call, the group itself is added to the call, and the escalation hierarchy is automatically followed once you start the call. Set the com.snc.iam.conference_call_follow_on_call_escalation property to true. For more information about the property, see System properties for On-Call Scheduling. Under each task, the Active participant section displays the active participants and the Inactive participant ...

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