com.snc.incident.strike.wait_period The com.snc.incident.strike.wait_period property defines the wait time in business days between two attempts to contact a caller regarding an incident. It is crucial for managing incident resolution timelines, as incidents will be auto-closed if no response is received after all attempts are exhausted.
1The answers below summarize the purpose, scope, default effect, and review scenarios for this property.
| What does it do? | This property sets the interval in business days between attempts to contact a caller about an incident, influencing the auto-closure process of unresolved incidents. |
|---|---|
| What area does it affect? | Incident Management |
| What does the default mean? | The default value is "1", which sets the baseline numeric behavior for this property. |
| When should you review it? | Review this property when configuring incident resolution timelines or adjusting automation settings for caller notifications. |
Raw metadata from the property record.
| Property name | com.snc.incident.strike.wait_period |
|---|---|
| Sys ID | 1882acc4f391c3106c3d346b62968c32 |
| Type | integer |
| Application | Global |
| Default value | 1 |
| Description | Wait period in business days between two attempts. Incident will be auto-closed after all the attempts are completed. |
| Updated | 2026-05-31 19:03:38 |
Official references and nearby text excerpts where this property appears.
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