Key questions about this property
The answers below summarize the purpose, scope, default effect, and review scenarios for this property.
| What does it do? |
Sets the product type sent to Verizon for incidents without a configuration item; incidents with one use the type derived from its class. |
| What area does it affect? |
Verizon e-bonding incident integration |
| What does the default mean? |
The default value is "CIRCUIT". |
| When should you review it? |
When changing the product type sent for incidents without a configuration item. |
Property record
No out of the box record exists. ServiceNow scripts read this property and use the default value shown until you create it.
| Property name |
com.snc.integration.verizon_ebonding.default_product_type |
| Type |
Not stated |
| Application |
Not stated |
| Default value |
CIRCUIT |
| Description |
Not stated |
Sources
Official references and nearby text excerpts where this property appears.
Used in
Out of the box artefacts that read this property. Append the path to your instance URL to open the record and see how the value is used.
Script include: VZEBonding
When an incident has no configuration item, the integration uses this property as the product type sent to Verizon; otherwise, it derives the type from the configuration item’s class. If the property is unset, the default is CIRCUIT.
/sys_script_include.do?sys_id=925d30c1c0a8006e0088f7f0afd5cc36
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