Property reference

`com.snc.notify.default.conference_call_follow_on_call_escalation`

This property enables the On-Call escalation hierarchy when a user group is added to a conference call. Admins should consider enabling it to ensure proper escalation procedures are followed during conference calls involving on-call personnel.

Default: false
Type: boolean
Application: Global

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do?	When set to true, the property activates the On-Call escalation hierarchy for user groups added to conference calls, ensuring that notifications follow the established escalation path.
What area does it affect?	On-Call Notification System
What does the default mean?	The default value is "false", which means this behavior is disabled by default.
When should you review it?	Review this property when configuring on-call escalation processes or during system updates.

Out of the box property record

Raw metadata from the property record.

Property name	`com.snc.notify.default.conference_call_follow_on_call_escalation`
Sys ID	`144fc248dbdf0c9014a5f9c31d96198e`
Type	boolean
Application	Global
Default value	`false`
Description	Enable the On-Call escalation hierarchy when a user group is added to a conference call. <!-- If the value is true, the On-Call escalation hierarchy is followed when a user group is added to a conference call. Users can create properties for required task types such as incident. For example, com.snc.notify.incident.conference_call_follow_on_call_escalation. Note: The property is enabled only when you activate the Notify plugin (com.snc.notify). -->
Updated	2025-10-07 07:14:52

Sources

Official references and nearby text excerpts where this property appears.

Brazil docs View supporting context

Context preview Snippet 1

... outgoing Shift • Escalate to incoming Shift • Escalate to all Shifts com.snc.on_call_rotation.pto.configuration Specifies how a roster member can create va • With approval • Without approval • Not allowed com.snc.notify.default.conference_call_follow_on_call_escalation If true, the On-Call escalation path is followed call. However, the time between reminders is for required task types such as incident. Exam com.snc.notify.incident.confere Note: The property is enabled only ...

More in `com.snc`

Other properties in the same namespace.

com.snc.notify.conference_leader_restricted_access It enables or disables restrictions on conference leader access based on the customer type, affecting how lead com.snc.notify.default.add_all_members_on_no_rota_defined Enabling this property ensures that all group members receive notifications when there is no on-call rota set com.snc.notify.default.conference_call_escalation_subflow It defines the subflow used for handling conference call escalations in the notification system. com.snc.notify.default.conference_call_escalation_workflow It defines the sys_id of the default workflow used for conference call escalations, applicable until a task-sp com.snc.notify.default.on_call_escalation_level It controls how many users are retrieved from the group escalation plan, with a default value of -1 fetching a com.snc.notify.should_use_async This property determines whether the system should use asynchronous processing for calls involving a large num com.snc.notify.use_subflow_for_conference_escalation It enables or disables the use of a subflow for handling conference escalation notifications, affecting how al com.snc.notify.wf_activity_max_tries This property defines how many times Notify will check for the completion of a notify activity in the Workflow

All 593 properties in com.snc →